My monthly challenges have disappeared from the Activity app

All the monthly challenge badges that I have complete so far this year have disappeared, as well as my current month’s progress, and one of the special challenge badges. All my workouts are still showing up though so an Apple store employee directed me here. Has that happened to anyone else? iPhone 11 Pro, iOS 13.

Posted on Sep 23, 2019 5:15 AM

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Posted on Nov 16, 2019 1:34 AM

Having just updated to IOS 13.2.2 on my iPhone 11 Pro Max, I now see all my Award badges etc.

While the phone was updating, I turned my Apple Watch (4th Gen) off.

Once the update was done (Watch still off) I checked the Awards and found they had reappeared.

I then turned the watch back on.


All done

131 replies

Sep 29, 2019 3:30 AM in response to DaisyJohnson

I have the same problem too. I switched to a new iPhone 11 Pro Max from an XS Max and an Apple Watch Series 4 to a Series 5. I configured the devices as new without going through backups as I have always done with previous versions of iOS.


All the medals are back except those of the monthly challenges of end 2018 and all those of 2019 (I had won 7 of 8).


But I found a strange thing that I ask you to verify:


1. Go to "Settings on iPhone


2. Go to the "Health" section


3. Go to "Data and Devices": here all the Apple Watch and all the Apps you have used with the "Health" App will appear. The strange thing is here. The Apple Watch Series 5 I use now is called "Apple Watch Series 5" (I renamed myself from the "Watch" App) but it results without any data, as if it were not even connected with iPhone.


4. Another Apple Watch in the list named "Apple Watch of Francesco" (it is the default name that is given during the first synchronization) is "No longer matched with iPhone" but in reality it is this that receives the data and populates the list activities.


5. I state that this happens even if I rename the current Watch in "Apple Watch di Francesco" as default. Simply in this case we will have two watches with the same name in the list with the same problem.


I think the problem is here and I don't know how to solve it. I tried again to unpick and match the Watch again but this does nothing but add an old source.


Can you tell me if it happens to you too ???

Thanks

Sep 30, 2019 3:22 PM in response to stephanefromarras

24.00 (12.00 pm) update local time in Italy:


With the end of September the challenge of October appeared to me. I opened the "Activitiy" app and magically all the monthly challenges completed at the end of 2018, and all those of 2019, came back. Including the September one that I completed today but that didn't appear anyway before now.


I hope this can help and I wish you come back as it happened to me.

Good luck to all.

Oct 1, 2019 12:51 AM in response to DaisyJohnson

Had the same issue after unpairing and pairing again my Watch S3 when I switched to iPhone 11 from iPhone 7.

Fortunately yesterday I solved the issue with software update on both devices (13.1.2 and 6.0.1). It took a couple of restarts also after the updates, but now all of my previously missing achievements are back!

I hope it would solve the issue also for others.


Oct 11, 2019 4:39 PM in response to claire140

Oh gosh I feel for you. All my monthly challenge awards are viewable. I did look like some things took over a day to appear. I still have 7-8 months of completely blank data with the awards still showing. Figure out that one lol. My streak changed too. Ugh hang in there and see if they don’t appear. Try going back to the months where you know something was earned and see if they appear at the bottom of that particular page where you see them when they first appear. Like January for the ring in the new year challenge or thanksgiving etc.

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My monthly challenges have disappeared from the Activity app

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