My new iPhone keeps asking me to put in a random Apple ID password

My new iPhone keeps asking me to put in a random Apple ID password that I have never seen before and just keeps popping up all the time , any suggestions how to stop it ?





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iPhone XR

Posted on Sep 23, 2019 9:56 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2019 10:16 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

57 replies

Dec 27, 2019 3:06 AM in response to CaBa2502

Im having the exact same issue after updating my watch and phone. Random Apple ID keeps appearing on my watch I press “later” and then it pops up on my phone. Sometimes it happens 20-30 times in a row in quick succession. I’ve erased my watch out of frustration - has anyone had a resolution to this?


I went In store they gave me the whole spiel about old music so I deleted my entire library off my account including my own purchases and now only use Spotify but this did not fix anything


incredibly frustrating that there is no solution

Jan 19, 2020 1:52 PM in response to CaBa2502

I'm quite sure this happens every day to hundreds of thousands of users. I love how apple acts like they've never heard of this. It's been a problem for years. The short coming is that iTunes doesn't have an easy way for you to see what id is associated with EVERY track of music or video you have. Likely someone sent you a song (or you clicked on a phishing link and now it's in your system. I've had this problem before, and now my wife's ipad has it. I'm about to search for an apple script to show what ID is attached to an itunes file and see if I can decode it.

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My new iPhone keeps asking me to put in a random Apple ID password

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