iPhone 11 Pro Max won’t charge wirelessly

There is the feature of the phone charging to 80% and stopping which is supposed to help with battery life. You should be able to go into Settings / Battery / Battery Health and switch off Optimized Battery Charging.

In iOS 13, a new charging algorithm will keep your iPhone at 80% when charging overnight. That algorithm will determine when you typically wake up and start the day, and restart the charging sequence to give you fully charged battery when you wake up.

I've had my iPhone 11 Pro Max for 4 days now, and I just sat my phone down for wireless charging. It worked fine for the first few days without any problem. Now, like many others on this thread, I experienced the same thing. I tried it on several wireless charging pads, and nothing happened. I immediately assumed that it was my Otter Box Defender Pro Series case that was the problem, so I started chatting with Best Buy Customer Service to set up a return. I ended up holding off on the return because I wanted to try charging it without the case. To my surprise, it was not a case issue as it did not charge without a case either. As many others have mentioned, I updated my IOS to 13.1.2 last night, and I'm wondering if this was the problem.

I don't know if others have had any luck, but I simply restarted my iPhone, and wireless charging is working fine now. If it happens again, I'm going to return the phone. I paid $1300 for this device, so this type of thing should NOT be happening. The main reason I upgraded was because my Xs Max had produced distorted notification (text) tones from the day I turned it on. I never thought I'd say this, but if this continues to happen, I'll be giving the Samsung Note a try.

I toggled my iPhone 11 Pro into low power mode for a minute or two and afterward, I was unable to use any of my three usual Qi wireless chargers, even after the low power mode was OFF (I'm guessing there is some persistence about the toggle). Three button reset of the phone (V+, V-, hold Wake) and the phone has Qi charging back.

In the process of downloading iOS 13.2, we'll see if that addresses this.

I have an 11 Pro and purchased the Ubiolab Charging Stand from Costco. I was pretty certain it was charging for about a week and then it stopped. I took the charging stand back to Costco thinking it was defective and purchased another. Unfortunately it would not charge either which made me wonder if it was never charging in the first place. I tried an another phone, a X I think, and it charged just fine so I assumed my phone was not compatible and was going to return the second charger until I saw these posts. I rebooted the phone and it now charges.

Apple, please fix this bug.

I just tried a reboot on my phone, power off and back on, and now it seems to work. Hope this works for you guys.

You know, apple ran the diagnostics and found no issues. I ended up going and getting a different charging pad. The one I have now is Anker brand. I don’t know if it was the update or my off-brand charging pad but it is working now. Also, a lot of the glitches have smoothed out.

Apple deleted my earlier post claiming to ‘Speculative’, I was only trying to help other fellow Apple users of iPhone 11 pro Max with my humble knowledge as a practicing electronics engineer. I will try again to help a generic user, hopefully Apple acknowledges and fixes this wireless charging problem

I got my iPhone 11 Pro Max on launch day and same evening it stopped wireless charging. Force restart, tried multiple Qi chargers (my iPhoneX still charging ok on all of these) etc.

spoke to Apple care, they where adamant to acknowledge a problem, but took phone to local Apple store, they tested and replaced - no questions asked.

my replacement phone experienced same problem last week, however was resolved by hard restart.

Yes there is a problem and it is obvious!

Yes..Rebooting the phone allows for the phone to wirelessly charge for a few times. Then something happens that it will not charge until another hard reboot. Super annoying!!! This should be fixed with a software update. APPLE??????

So turns out the charger died. Exchanged it for a new one at Costco b/c their sample still worked to charge my phone. USB ports were still functional. Hopefully this one doesn't die after one day. Very happy to know this wasn't a software issue in the phone (at least for me).

I think I found a pattern and maybe a work-around.

Solution: Keep it charged relatively high and wireless charging works just fine.

Observations:

• It's not the charger. Reboot helps temporarily.
• If I keep my phone charged to a relatively high charge by keeping it on a wireless charger in my car and at work it consistently takes a wireless charge.
• If I let the charge get too low and I haven't determined exactly how low, maybe 20% then I put it on a wireless charger it indicates its charging but doesn't charge.
• I reboot, it will charge wirelessly
• Charge it up wired then from then on it deems to charge wirelessly until I let it run down too low.

Solution: Keep it charged relatively high and wireless charging works just fine.

Hopefully Apple will fix this glitch in future updates. I am running iOS 13.3 and haven't noticed any changes in any of the updates. I have had the Pro Max since mid October.

Please test and share your experience so our community can benefit. Thank you for all of your comments.

Same here, problem solved.

I had this problem with an iPhone 11 Pro Max and posted about it earlier in this thread, believing that it was a software bug.

Now I got the iPhone replaced with a new one, it was covered by the warranty. And the new one does not have Qi charging issues, same OS version and same contents.

same thing happened to me. I went crazy icalled Apple support they gave me appt for repair because they did know. The problem was the update as soon as I updated to 13.1.2 it worked.

I have the same problem: wireless charging stop working on all of my wireless chargers. Mine is Iphone 11 Pro Max 64Gb running iOS13.2. I solved the issue by rebooting iPhone. It’s now working.

Followup: Upgraded to 13.2 and that (for now) has resolved my issue, have been charging wirelessly for a few days without further problems.

Followup: Upgraded to 13.2 and that (for now) has resolved my issue, have been charging wirelessly for a few days without further problems.