iPhone 11 Pro Max won’t charge wirelessly

Mandrake990 wrote:

I purchased the phone 2 months ago. Apple has not fixed this bug yet and seems not aware about this.

Apple please, wake up and do something. It's about your top of the line iPhone!

I have had two 11 Pro Max phones and both have charged properly whenever put on a wireless charger, 100% of the time.

Have you had your phone examined at your local Genius Bar?

Genius Bar Reservation and Apple Support Options - Apple

I have iPhone 11 Pro and I have 2 wireless chargers and both were working till the last update. Now I have iOS 13.3.1 on it and it is not doing wireless charging.

The bottom line is Apple must fix it. It doesn't make sense to have wireless charging and have to jump through hoops to get it to work.

Contact the media, Wired, Mashable, etc., and get them to get on Apple's case.

Agreed. Problem not solved with 13.3.

Please try

Solution: Keep it charged relatively high and wireless charging works just fine.

Let us know over time if this seems to work please.

Mandrake990 wrote: "Apple please, wake up and do something."

Apple isn't here; tell them here:

Feedback - iPhone - Apple

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There is the feature of the phone charging to 80% and stopping which is supposed to help with battery life. You should be able to go into Settings / Battery / Battery Health and switch off Optimized Battery Charging.

In iOS 13, a new charging algorithm will keep your iPhone at 80% when charging overnight. That algorithm will determine when you typically wake up and start the day, and restart the charging sequence to give you fully charged battery when you wake up.

I had the wireless charging issue months ago when I first got the iPhone 11. We have 2. Now all charging on both devices and multiple wireless charging pads both desktop and in cars are working fine. iPhone 11 Pro Max ios V 13.3.1

I have reached my limit with iphones. I receive the latest update two days ago on my 15 month old iPhone X 256, and woke up finding my phone became a brick. It was working fine last night when I put it on my charger. I have tried resetting the phone, Verizon tried resetting it and apple rep tried resetting it. After no one could get it going I was forced to purchase an iPhone 11 since the iPhone X 256 memory is the same $1;000. The apple rep said they could send it in and diagnose the issue for $549. Really??? And do what while it’s gone? It’s a freaking business phone. You’ve already cost me $1,000 more than I should have to spend. plus I had to buy a new otter box since you changed the lenses on the iPhone 11 pro which is comparable to my old iPhone X 256.

How much more freaking money does it take to get a working iPhone. If this new one craps out I’m buying an old flip phone and done with dealing with nonsense from a company that simply doesn’t care about the customer and only wants their money!

then I get the new iPhone 11 home only to find out it won work on my wireless charger.

do you have any idea why when I turn off optimized battery charging until tomorrow my iphone 11pro charges on my wireless charger though when I turn it in the off position it doesn't charge on my wireless charger

I am having the same issue with my iPhone 11. It worked fine on my Pixel Stand and then today it no longer works on any Wireless Charger. I updated to 13.1 last night. I tried the Reset All Settings and the Disable Battery Optimization and that doesn't fix it. I believe this is a software issue because I can get it to charge after a reboot but then once it's off, it doesn't work again. I have not tried a factory reset yet but I guess that's the next step.

I just got the new iPhone 11 and had the same trouble. The night before I had no issues charging my XS on the same charging pad. When I placed my 11 down it made the noise and flashed the charge icon but then right after that, the icon was gone and the phone wasn’t charging. It died in the middle of the night and I had to plug it in this morning.

Same issue here. 13.1.2 is when it broke. Had no issues for 2 years charging my iPhone X. Shutting it off and turning it back on will make it so you can charge it again but it will cut out sometime in the night. Every day since the update I have woken up to a dead phone.

Just got off a support chat. While setting my phone up AGAIN will be a PITA, I've opted for the Express Replacement service. I'm not wasting my time traveling to an appointment 20 miles away.

If you have AC, this is free and the phone you will receive is brand new.

https://support.apple.com/iphone/repair/service/express-replacement

That sounds like the charger or cable that came with your phone may be bad.

I would take them, and your phone, to your local Apple Store to be checked.

Genius Bar Reservation and Apple Support Options - Apple

As in the case above, I recommend you take your phone in to be examined; that behavior seems to be affecting a few people but it's certainly not normal.

Genius Bar Reservation and Apple Support Options - Apple