iPhone 11 Pro Max won’t charge wirelessly

Had the same problem with iPhone 11 running the latest software. A Hard reset solved the problem.

I was having this problem with 3 party wireless charger. I plug the Usp into a apple brick and its working fine might work for others

After IOS 13.3 upgrade issue is solved. I have no longer problems with wireless charging

What is the iOS version on your new phone? Settings > General > About > Version

If you are not at iOS 13.3.1, update the phone.

I confirm, this is a hardware issue.

They replaced my iPhone 11 Pro 64 GB this saturday and it's working fine.

Cannot believe Apple did not give a solution to this issue on its recent update .3

this week alone I’ve had to restart my phone 4 times in order for my wireless charging ability to function. Tsk tsk tsk...

iPhone 11 Pro Max 512

This worked for me as well, strange, I have 5 charging stations, 2 at work and 3 at home, none where working, turned off the phone then powered back on and it works, very very strange.

That’s why I suggested taking the charger, phone and cable in together; the Apple Store will be able to sort out where the issue is, and since your phone is under warranty, it should be free even if the phone is at fault.

As in the case above, I recommend you take your phone in to be examined; that behavior seems to be affecting a few people but it's certainly not normal.

Genius Bar Reservation and Apple Support Options - Apple

Hi All

Just some info that might help some of you , i have experienced all the issues that have been mentioned here in this thread and 2 weeks ago i reset my phone back to factory settings and reinstalled my profile , since then everything has been working has normal hope this helps .

have similar issue with the Pro

have to wiggle the phone over the right spot

I just drop mine on it in about the same angle and place or use the fast charger come with phone

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I think it's more the charger issue than the phone

interesting

have you powered down from the settings general menu?

I'd try that and charge with it off for awhile then reset all settings if that does nothing

Obviously there is a problem with so may people having issues - perhaps in a new update it will resolve.

I've found variations of powering down with assistive touch to doing it fully through menu to resetting settings or

turning off toggle all settings like airplane mode etc slowly then back on that or log out of cloud and back in usually fix most problems

I've had this problem you are describing but a restart and careful placement of phone solved the problem for me

Take your phone in for service.

My iPhone 11 Pro Max works every time on every wireless charger I've tried and so do those of other owners I know.

Genius Bar Reservation and Apple Support Options - Apple

Do note that not all wireless chargers are completely compatible with the 11 Pro Max, so be sure to look for a charger that explicitly states it is.

There are a variety of reasons for this such as charging coil placement and strength, and some chargers that used to work with previous devices no longer do (the Logitech Powered charging stand is one - but they also never claimed to be compatible with the 11 Pro Max.)

My 11Pro stopped charging with 13.3 update and it started working after a restart. I will keep an eye if it repeats.

In My Case i have Reset the phone as advised by Apple and seems to be good for now .