iPhone 11 Pro Max won’t charge wirelessly

Brand new iPhone Pro Max 512gb, last night didn’t charge wirelessly.


  • No case on phone
  • Belkin charger that works on my XR


See the image attached, support claim it was charging but there wasn’t enough power getting through so the battery didn’t charge. Their solution was to turn off a feature that is in place to extend the life of the battery.


Im thinking I just need to return the device as it is clearly faulty, any one else had these issues?


See images.


iPhone 11 Pro Max

Posted on Sep 23, 2019 11:58 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2019 7:12 AM

There is the feature of the phone charging to 80% and stopping which is supposed to help with battery life. You should be able to go into Settings / Battery / Battery Health and switch off Optimized Battery Charging.


In iOS 13, a new charging algorithm will keep your iPhone at 80% when charging overnight. That algorithm will determine when you typically wake up and start the day, and restart the charging sequence to give you fully charged battery when you wake up.

200 replies

Oct 3, 2019 6:57 PM in response to MrWangsiPhone

Having mixed ideas.. while my iphone 11 is 13.1.1 no longer accepting wireless charging(using anker powerwave stand and quick charge 3.0). However my bf's iphone 11( 13.1.2) is taking the charges seamlessly. Trying to get enough charge thru plug in and update to 13.1.2.. fingers crossed. ( ugh.. hating these mini updates with a passion)

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iPhone 11 Pro Max won’t charge wirelessly

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