Every time I go to message on my Mac, it says there's an error with signing into my Apple ID

I'm trying to connect my iMessage through my computer. Every time I go to message on my Mac, it says there's an error with signing into my Apple ID, but I know the info is correct. How can I fix this





[Re-Titled by Moderator]

Posted on Sep 24, 2019 7:15 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2019 6:39 PM

Review the troubleshooting steps listed in: If you can’t send or receive messages on your Mac - Apple Support

2 replies

Sep 24, 2019 7:55 PM in response to marlie224

If the above doesn't work, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.


There is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

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Every time I go to message on my Mac, it says there's an error with signing into my Apple ID

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