iphone trade in

when you do the iphone trade in, are you left with no phone while the other gets to you or do you get the new iphone before and then you send the old one?

Posted on Sep 24, 2019 7:16 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2019 8:28 PM

Hi MariaLoyo,


I see you're wondering about ordering a new phone and trading-in your previous device. The packaging for your trade-in should not ship until your iPhone ships from us.


Please make sure you follow the steps here for help getting your device ready for trade-in: What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else


For trade in details, check out the information at the bottom of this page: Apple Trade In


Take care.

2 replies
Question marked as Top-ranking reply

Sep 25, 2019 8:28 PM in response to MariaLoyo

Hi MariaLoyo,


I see you're wondering about ordering a new phone and trading-in your previous device. The packaging for your trade-in should not ship until your iPhone ships from us.


Please make sure you follow the steps here for help getting your device ready for trade-in: What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else


For trade in details, check out the information at the bottom of this page: Apple Trade In


Take care.

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iphone trade in

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