You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This morning I received a message that my MAC had been infected by a virus and that I should download software to identify the virus and remove it. Does Apple ever do this sort of notification?

This morning I received a message that my MacBook Air had been infected by a virus and I should download software to identify the virus and remove. Does Apple ever provide this type of service>>>

Posted on Sep 24, 2019 8:01 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2019 8:05 AM

No as there are no known viruses that affect Mac OS. Do not download anything, it's a scam.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply

This morning I received a message that my MAC had been infected by a virus and that I should download software to identify the virus and remove it. Does Apple ever do this sort of notification?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.