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I have an iMac 24 running Yosemite. Has been great since I bought it in late 2008. All of a sudden, the computer shuts down and will not start up. It gets about 1/4 of the way through the progress bar and shuts down again. Same thing happens after several tries of restart. I don’t know what do at this point.
Can someone please help me?
Your HD has likely crashed and must be replaced. Please take it to your local AASP to have the HD replaced with another HD or SSD.
However, considering the age of the computer it has been obsolete for many years now. You may want to consider spending any money towards the 2008's replacement.
Your HD has likely crashed and must be replaced. Please take it to your local AASP to have the HD replaced with another HD or SSD.
However, considering the age of the computer it has been obsolete for many years now. You may want to consider spending any money towards the 2008's replacement.
See if the following user tip article can help. Please post back your results.
Well, I am afraid that may be the case about the HDD...I was hoping that was not the problem. I would love to replace the computer but the money just isn’t available like it was before I retired. I will take it in for service and see what can be done if anything. Thanks for the reply and suggestion.
Please do not take it to your local Apple Store, they will not work on it. Your local independent AASP may though. BTW, Apple sells refurbished Macs and there is no downside to buying them. They are identical to a new machine, come with the same warranty as a new machine , are eligible for AppleCare, and can save hundreds of dollars. If you are in the US navigate to:
www.apple.com and the scroll to the bottom of the page. You will see a link for refurbished equipment. If you do not see what you want, then check often as inventory changes VERY fast. Finally, if cash is an issue they will finance assuming your credit is good. I think the last one I got was 12 or 18 months no interest which made my Mac very affordable.
Again, good luck!
I'm sure rkaufmann87 wlll answer your question. My guess is that since Apple considers this device to be obsolete, they do not stock replacement parts and typically will not work on them. One option, to be sure, is just call ahead and ask.
That is correct, once Apple determines a machine is Vintage they no longer work on them as parts are not available. However a hard disk is simple to get but the original drives that Apple supplied are no longer available and that is all Apple will install.
Thank you for responding. I got as far as 1/2 way through a SAFE MODE start up and again the computer shut down. Anything else I need to try?
Thanks in advance
Robb
Thank you for responding. I got as far as 1/2 way through a SAFE MODE start up and again the computer shut down. Anything else I need to try?
Thanks in advance
Robb
I’m curious about why you say the local Apple Store will not work on my machine...is it because it’s age??? Please advise.
iMac shut down unexpectedly, won’t restart
