Ipad Air 2 won't connect to WiFi after iPadOS 13 upgrade

Where's that link ? I cant access it ?

Sorry ... couldnt figure out how to delete that comment :)

the link is broken other links have been provided above

Apparently, some users that post here don’t bother to read.

🙄

what is a hard reset

Air2

I was asking someone else.

Why are you responding to me?

Because your question was in my mailbox........?

That is weird because the reply, only usually goes to the specific person you are responding to.

The support link isn’t working. Any chance you could post another link? I’m having the same problem.

Anyone know if it’s safe to update the iPad Air 2 to 13.2? Will it still not connect to password protected WiFi etc? Hoping it’s been fixed 🤞🏼

Thanks. Went for it & all went well, no issues to report so far. Green light for anyone with an air 2.

The text of the link is correct. The link itself is incorrect. There are a few extra characters in the original link.

Try this link.

https://support.apple.com/en-us/HT204306

Or this if the above link does not work: support.apple.com/en-us/HT204306

This seems to be the best solution so far.

Wifi connection totally stopped working. I wasn't able plug into iTunes and get the upgrade function to work. But, I was finally able to get the restore option. To get that to work, you need to hold the home and power button until you see the cable connection symbol so the computer will recognize it. Yes, it's the nuclear option, but I was able to restore the apps and data from my backup. All is well now and updated to the new 13.1.2 which came out today I think. The iPad Air 2 now works great!

I did what you described and while fixing the problem it did wipe the unit clean. I had to reinstall all of my apps. Frankly, that wasn't a bad thing, because it was a good electronic spring cleaning and I ditched a lot of stuff I didn't use. But it will be confusing / frustrating for someone who isn't comfortable going in and setting the iPad back up.