anyone having issues with the new iphone 11 pro max - often click on the camera and it is frozen and just offers a black screen - messages froze this
morning - only way is to turn the phone off and back on again to clear the issue
[Re-Titled by Moderator]
iPhone 11 Pro Max
Try this to resolve your issue:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Try this to resolve your issue:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Forget about the Camera, I got my 11 Pro Max a month before and it got frozen twice till now while playing games and while sending some important mail and i waited for an hour and fed up and searched in Youtube for Iphone 11 pro max frozen screen problem
The solution is to press
Hope they will resolve this issue sooner.
I got apple care protection, if this happens again I am gonna claim for new one
Did you try these steps?
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Most of the freezing issues are associated with the wifi connectivity. I found that once every 4-5-6 times that I return home or switch off and on the WiFi, the device becomes ridiculously unresponsive. If I manage somehow to switch off the wifi again, the problem is solved. typically the next attempt to connect to WiFi works.
However, last week I noticed another issue with the camera, I tried to capture a picture but the camera was unresponsive for the Photo (video worked as well as the Panorama). Tried a couple of times in vain. Had to restart the device.
I have been using Apple products for over a decade, this is by far the least reliable device
In response to the freezing issues of the iPhone 11+, I called Apple and spoke to customer service and they set me up with a technician who had me stop everything on my phone and he restarted my phone from scratch.My phone no longer freezers the way it used to. It no longer freezers at all. The only problem with having the factory restart is that when I reloaded all my apps, they were not on the same pages as before. I am very happy with how it turned out.
I have had something like this a few times on the 11 Pro,
be that games or Youtube or Safari, etc.
Some time the screen gets locked on the
side or landscape... other times it refuses to load, just hangs.
I would try to clear ram with assistive touch and then -> restart
with assistive touch
OR shut down through settings general.
Update to 14.0.1
It's a whole lot better
& you get almost instant wifi hotspot connectivity.
I'm aware of no other iPhone 11 Pro Max with this issue aside from a few here, so if you have this issue, make a Genius Bar appointment to have your phone looked at.
Genius Bar Reservation and Apple Support Options - Apple
Apple is not here, we are all just fellow users.
As with the poster above you, if you are having these issues, contact Apple Support directly; what you experiencing is definitely not normal:
Contact - Official Apple Support
Have you updated to iOS 13.3.1 yet?
In short, contact Apple Support:
Contact - Official Apple Support
What you describe is not normal for an iPhone of any kind, and neither I nor anyone else I know with an 11 Pro Max has these issues.
I would try
flushing ram with home button from assistive
toggle on then off airplane mode with 30 second wait between
sign out of Apple ID
power off through settings general
sigb out Apple ID of your laptop or other device then power off and back on
theb power your phone back on
if still no joy then
turn off and on where ever you sync contacts from
took my iPhone 11 in yesterday, defective screen, replaced at no cost, seems to be fine now
Mine does none of those things, and that is not normal behavior.
Contact Apple Support directly for help:
As above, complaining here does nothing.
Contact Apple Support directly:
Contact - Official Apple Support
iPhone 11 Pro Max - freezing issues
