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iPadOS 13.1 “Update Apple ID Settings”

After upgrading to iPadOS and first hitting the issue of WiFi not working on my iPad Air 2, I’ve managed to put in place a workaround by using a combination of Open WiFi, MAC filtering and a hidden SSID in order to hopefully keep out unwanted intruders.


Now though, I am facing the issue of signing into my Apple ID account on my iPad. I wonder whether iPadOS simply doesn’t like passwords full stop!


Posted on Sep 24, 2019 3:32 PM

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23 replies

Sep 26, 2019 8:36 AM in response to Scottyboy99

After updating my iPad to 13.1, I began receiving the "Update Apple ID Settings" prompt in my Settings.


I tapped on 'Update Apple ID Settings' and selected continue...


Next, I entered my Apple ID Password as requested and tapped Sign In.


Next, I entered my iPad Passcode as requested.


Unfortunately, after performing the steps above the original "Update Apple ID Settings" prompt returned. I also noticed that my Touch ID was not working when trying to Unlock my iPad. I was prompted to enter my passcode; which unlocked my iPad.


Next, I went into my Settings | Touch ID & Passcode and added a new fingerprint...


Seems to have fixed everything as I am no longer prompted for "Update Apple ID Settings" and my Touch ID works.


Sep 29, 2019 8:13 AM in response to mfuehren

I’ve tried all the suggestions here (except the recovery mode) but still get this


so I try to update it, it asks for my Apple ID password then


it wants my passcode for the iPad so I put it in


then it thinks about it for a long time...


after that it initially looks like the warning is gone for several seconds to a minute or two, then It’s back to the warning again.


Ever since this started, I also get a prompt for my passcode when opening up my iPad randomly. Sometimes it waits for the fingerprint reader, other random times it wants the passcode. This happens even closing the Smart Cover and immediately opening it up again. I have to think they are related somehow.

Sep 25, 2019 4:14 AM in response to evlfred

Yeah I’ve been getting nagged a few times on my iPad since installing 13.1 to put my passcode in/and or update ID settings (as otherwise some cloud services won’t be available). Tried all the reboots and stuff. It’s intermittent as it happened straight after install and then shortly after. Then again this morning when I woke up. It also seems to make reference to the passcode being changed at some point in history. Which of course it did, when apple forced us to switch from 4 digit codes to 6 digit codes! I cannot remember the precise wording as it was a while ago but it did all start with a message similar to the screenshot further up in this thread. I think there is a cloud based glitch causing us to be bothered and hope in time it goes away

Sep 29, 2019 7:27 AM in response to DARicc

I got myself really in a mess after I reset network settings, and lost WiFi connectivity, and not able to restore it.

Then I found on Youtube out how to put my iPad2 in recovery mode (shutdown iPad -> disconnect cable -> push and keep holding home button -> connect lighting connector cable from PC -> keep holding home button until first Apple logo appears and then the PC connection logo appears), after iTunes recognized the iPad being in recovery mode, and I could restore / reset to factory conditions and reinstall from an iCloud backup. Now the unit is fully functional again.

Sep 29, 2019 5:32 PM in response to d0ugs3y

I had the same issue - I installed 13.1.1 to two iPhone 8+ phones, and iPad Pro, and to an iPad Air-2; all four units went through the upgrade process, however, only the iPad Air-2 asked for my password to join my wifi router - the other three didn't ask and automatically signed onto the WiFi. I power cycled my modem/router from CenturyLink; I did a hard power restart on the Air-2; I did a reset of the network settings on the iPad; I even did a complete reset to the Air-2 and no luck. It still asked for the WiFi password, I'd enter it, it would loop for some time and come back without any errors to the password screen. I went to the Apple site, went to support, entered my Air-2 serial number and Support 800-692-7753 called me back. THE FIX: (1) power-off the iPad; (2) sign-off iTunes and sign back on; (3) plug the powered off iPad into my PC; (4) Hold the big iPad button on the bottom of the screen, keep holding it down; (5) plug the iPad into your PC; (6) iTunes recognizes it and asks if you want to do an "Update" or "Restore" - select restore; (6) the screen on the Air-2 turns black, then an image of a power cable going from the bottom of the screen toward the middle where there is a image of a computer; (7) at the top of the Air-2 is a message stating it is connected to apple and doing a restore; (8) don't do anything, just wait, the restore is from the last time you made a backup, for me it was 2016, yes, three years ago; (9) when the restore finished it automatically joined my WiFi network and started downloading the current apps that were a part of my previous backup; (10) when apps were downloaded I checked and the current iPadOS 13.1.1 was still there, the wifi worked and now I just cleaned up the apps I no longer needed; (11) I then reconnected the Air-2 to iTunes and did a backup - yes, it worked. Praise God!!!

iPadOS 13.1 “Update Apple ID Settings”

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