After upgrading to iPadOS and first hitting the issue of WiFi not working on my iPad Air 2, I’ve managed to put in place a workaround by using a combination of Open WiFi, MAC filtering and a hidden SSID in order to hopefully keep out unwanted intruders.
Now though, I am facing the issue of signing into my Apple ID account on my iPad. I wonder whether iPadOS simply doesn’t like passwords full stop!
After updating my iPad to 13.1, I began receiving the "Update Apple ID Settings" prompt in my Settings.
I tapped on 'Update Apple ID Settings' and selected continue...
Next, I entered my Apple ID Password as requested and tapped Sign In.
Next, I entered my iPad Passcode as requested.
Unfortunately, after performing the steps above the original "Update Apple ID Settings" prompt returned. I also noticed that my Touch ID was not working when trying to Unlock my iPad. I was prompted to enter my passcode; which unlocked my iPad.
Next, I went into my Settings | Touch ID & Passcode and added a new fingerprint...
Seems to have fixed everything as I am no longer prompted for "Update Apple ID Settings" and my Touch ID works.
I am having all the same problems too. @apple are you gonna help us here?
Hello,
Apple will not help you here. Please use the appropriate outlets to contact Apple.
Good to know. Apple should come out with a fix since it seems the 13.1.1 update is affecting Apple ID settings in the iPad Air 2.
Tried everything mentioned on forums. Tried to reinstall previous version from itunes, but can't connect due to failing verification. Anyone found the solution?
Not only can’t I get WiFi, but it will not accept Apple ID. Gets unknown error. This prevents me from using the iTunes restore for some reason.
Thank you for this, finally my iPad is back after following your steps. Whew, what a frustrating experience.
TenBeeLow, this seems to be working for me! Thank You
I had the same issue - I installed 13.1.1 to two iPhone 8+ phones, and iPad Pro, and to an iPad Air-2; all four units went through the upgrade process, however, only the iPad Air-2 asked for my password to join my wifi router - the other three didn't ask and automatically signed onto the WiFi. I power cycled my modem/router from CenturyLink; I did a hard power restart on the Air-2; I did a reset of the network settings on the iPad; I even did a complete reset to the Air-2 and no luck. It still asked for the WiFi password, I'd enter it, it would loop for some time and come back without any errors to the password screen. I went to the Apple site, went to support, entered my Air-2 serial number and Support 800-692-7753 called me back. THE FIX: (1) power-off the iPad; (2) sign-off iTunes and sign back on; (3) plug the powered off iPad into my PC; (4) Hold the big iPad button on the bottom of the screen, keep holding it down; (5) plug the iPad into your PC; (6) iTunes recognizes it and asks if you want to do an "Update" or "Restore" - select restore; (6) the screen on the Air-2 turns black, then an image of a power cable going from the bottom of the screen toward the middle where there is a image of a computer; (7) at the top of the Air-2 is a message stating it is connected to apple and doing a restore; (8) don't do anything, just wait, the restore is from the last time you made a backup, for me it was 2016, yes, three years ago; (9) when the restore finished it automatically joined my WiFi network and started downloading the current apps that were a part of my previous backup; (10) when apps were downloaded I checked and the current iPadOS 13.1.1 was still there, the wifi worked and now I just cleaned up the apps I no longer needed; (11) I then reconnected the Air-2 to iTunes and did a backup - yes, it worked. Praise God!!!
iPadOS 13.1 “Update Apple ID Settings”
