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I haven’t been able to connect to the App store or the ITunes store via cellular data since upgrading to IOS 13 (not fixed in 13.1 either). I have checked to make sure they are both enabled for cellular data in the settings. But my cellular data seems to work for all my other applications.
iPhone XS
Hello JimDalTx,
Thanks for asking the Apple Support Communities for help with connecting to the App Store with your cellular connection.
1. Please start by going through the troubleshooting in this help article: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support
If you have gone through the entire article and still need help while connecting with your cellular connection only, please contact AppleCare:
Thanks and have a wonderful day.
Hello JimDalTx,
Thanks for asking the Apple Support Communities for help with connecting to the App Store with your cellular connection.
1. Please start by going through the troubleshooting in this help article: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support
If you have gone through the entire article and still need help while connecting with your cellular connection only, please contact AppleCare:
Thanks and have a wonderful day.
Thanks Joseph,
but you didn’t mention signing out of iTunes and signing back in. At first this didn’t appear to work but then I tried the Apple Books app and it would bring up the book store. Then I went back to the App store and it finally opened.
iOS 13.2 fixed the problem completely.
Can’t connect to App store via cellular
