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When I backup myiPad to iTunes, I am not asked for any password, but when I try and restore the data, I am asked for the password, which of course I do not know. Please help! I am using an old iPad Model A1458 or MD510B/A iOS 10.3.3.
iPad Pro 9.7-inch WiFi
Do you use a Mac with iTunes? If so, when you first turn on encrypted backups, you are prompted to store your password in keychain. You then won’t be prompted for it with subsequent backups, but will always be prompted for it when restoring.
So if using a Mac, check your keychain for that password.
While you cannot restore any existing encrypted backup without the password, you can abandon that one, reset to unencrypted backups and make a new backup - see About encrypted backups in iTunes - Apple Support. However note that an unencrypted iTunes backup excludes some data (e.g. health app data) that is stored in an encrypted iTunes backup and iCloud backups.
Do you use a Mac with iTunes? If so, when you first turn on encrypted backups, you are prompted to store your password in keychain. You then won’t be prompted for it with subsequent backups, but will always be prompted for it when restoring.
So if using a Mac, check your keychain for that password.
While you cannot restore any existing encrypted backup without the password, you can abandon that one, reset to unencrypted backups and make a new backup - see About encrypted backups in iTunes - Apple Support. However note that an unencrypted iTunes backup excludes some data (e.g. health app data) that is stored in an encrypted iTunes backup and iCloud backups.
I managed to remove the encryption, but only by resetting the iPad. I guess Apple consider the security on a PC so bad that there is no way they would allow the important critical data to be left unencrypted on a PC.
Anyway thank you very much for your suggestions and maybe chat with you again.
Alex
Thank you for your answer, however I do not use a Mac, I was using a PC!
Sorry.
Even with Windows iTunes you can still create a new unencrypted backup and use that going forward. Sorry though, I am not sure where Windows would cache the password - never used iTunes in Windows.
Apple doesn’t have anything to do with enabling encryption. A managed deployment profile, or employer exchange account security profile can enforce its use though.
Backup passwords
