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Y-U-I-O keys not working

The Y-U-I-O keys have suddenly stopped working on my Magic keyboard. Anybody know of a solution? I’ve tried changing the keyboard language but that hasn’t worked.


Thanks.

iMac Line (2012 and Later)

Posted on Sep 25, 2019 10:44 AM

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Posted on Sep 25, 2019 10:53 AM

To narrow it down to either the keyboard or Mac system try the following:


1 - try another bluetooth keyboard with your Mac and see if the problem persists.

2 - try your keyboard with another user account on your Mac.

3 - try your keyboard while booted into Safe Mode.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

4 - try your keyboard with another Mac.

5 - take the keyboard into the nearest Apple Genius Bar for a free diagnostic check.


1 reply
Question marked as Best reply

Sep 25, 2019 10:53 AM in response to kingearlie

To narrow it down to either the keyboard or Mac system try the following:


1 - try another bluetooth keyboard with your Mac and see if the problem persists.

2 - try your keyboard with another user account on your Mac.

3 - try your keyboard while booted into Safe Mode.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

4 - try your keyboard with another Mac.

5 - take the keyboard into the nearest Apple Genius Bar for a free diagnostic check.


Y-U-I-O keys not working

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