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Keyboard button sticking

I have tried all settings and preferences but the built-in space bar on my Macbook pro is still giving two spaces quite often when I only click it once. Turning the repeat keystroke down to nothing did not help. The only thing that helped a little was turning off automatic period when double-stroking the space bar. That at least allowed me to only have to back up one space rather than over a period and an extra space. Any help would be greatly appreciated.

Posted on Sep 25, 2019 11:49 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2019 6:32 PM

See if your laptop qualifies for this Apple free repair program:

https://support.apple.com/en-us/keyboard-service-program-for-mac-notebooks


Here are the other current publicly acknowledged free repair programs for Apple products:

https://support.apple.com/exchange_repair

3 replies

Oct 6, 2019 10:17 AM in response to HWTech

Not a happy report here on our experience; Apple was good...but the hardware.....?


I took my wife's 2018 MB Air to the Apple Store after she had been complaining of extra spaces happening randomly. They tested it in the store and found there to be a problem. They blew air into the keyboard and said if that didn't work, we'd need to send it back to Apple for repair. I took it home to my wife; it was no better. I called and they sent us a box to send it back under Apple Care. This was August 2019. They did major work on the laptop, replacing the top case (which contains the keyboard), the motherboard, even the screen. It is now October 2019...and the keyboard is adding extra spaces again.


We could do this time and again but, it seems to me, that the issue is the butterfly design. My wife now hates her laptop. And because it is Mac, and because all Apple laptops have this keyboard, there is no alternative for her. I will try the above suggestion of turning off automatic period when double-stroking the space bar. But this is a bad situation for long-time Mac customers.

Keyboard button sticking

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