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GPS accuracy iOS 13 and/or 11 Pro Max

Has anyone else noticed any recent issues with their GPS accuracy on their 11 Pro or maybe even iOS 13. I can’t tell if it’s because it’s a new phone or the updated iOS but it seems when using map apps my gps location keeps moving around a lot when I’m stationary and it can’t seem to get a fixed location. Also seems it’s a bit off to the north about 20-30ft.

iPhone 11 Pro Max

Posted on Sep 25, 2019 7:02 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2019 5:15 PM

Hey DexterII,


Thanks for using Apple Support Communities! I definitely depend on Maps to work as expected, and I want to make sure you're able to depend on that as well! I am happy to provide some information and tips for resolving issues with Maps.


Based on the information you shared, I believe the resource below will be helpful in troubleshooting this Maps/GPS concern.


If the Maps app isn't working your Apple Device


Thanks again, and have a great day!

191 replies

Jan 6, 2020 6:45 PM in response to mrich75

I also have an iPhone 11 Pro having these problems.


I agree it is ridiculous to "upgrade" and have basic functionality that we have come to rely upon, like GPS, become far less usable. In fact it's a safety risk.


I called AppleCare and they suggested turning off my Wifi. Not a very encouraging suggestion, after years of telling us Wifi increases GPS accuracy.

Jan 11, 2020 1:27 AM in response to DexterII

Hi guys

I have exactly the same problem. I’m on 11 pro max and the last iOS 13.3 and I noticed exactly when it does that issue of being not accurate.

In fact, when your iPhone is just in cellular data (3/4G) the accuracy is really bad (10/20km) and that is not normal it is probably an iOS bug (I hope so). To solve it, just activate the WiFi without connecting to any WiFi router, the accuracy will be back to normal.

i don’t know why this solution works but it is convenient cuz the WiFi uses battery even when you don’t use it ...


i hope  developers will fix it soon

Jan 11, 2020 5:59 AM in response to Skyfly33

Everyone should pay $3 and get the app GPSdiagnostic. It is invaluable. It shows that it takes up to a minute for my hiking app Guru Maps Pro to acquire the satellites to an accuracy of + - 20 feet. When I allowed this time and started my track I did not get any weird points on it. Satellites were consistently about 80%. In the car running Google Maps it was more like 50% and accuracy was about + - 50 feet.


For the Uber driver - get Apple to replace the phone. I have had almost no problems with Google Maps. Occasionally it gets off, but not often.

Jan 12, 2020 2:10 AM in response to Nathan Goldshlag

Replacing the phone won't help. iPhone 11 owners (including myself) have been noting this issue for months and there still hasn't been a fix, even for those who've replaced their phones. The GPS-based apps (including running ones) have been horribly inaccurate since I've "upgraded" from an iPhone 7. There was even some small coverage on this issue in December from some of the Apple blogs (e.g. 9to5 Mac).


It's unclear when Apple will address this...or even if they will, as they haven't made any acknowledgement of it. Would be great if we could identify a path for elevating this issue as I'm frankly quite disappointed in my purchase and Apple because of this.

Feb 27, 2020 3:43 PM in response to DexterII

Same problem here with my iphone X. Never had any kind of GPS problem so far in my old Iphone SE, changed to this one and on the first travel attempt i lost myself. The signal freezes many times, it has a failure accuracy by more than 70m taking me to other streets. For example in a freeway it constantly moves to secundary parallel roads.


Have anyone ever considered being a sim card issue?! because in the open air with only 3G/4G and no WI-Fi the problem is more serious.

Mar 30, 2020 11:53 AM in response to mrich75

@mrich75 - have you tried turning off WiFi? Some of us have noticed much improved GPS once WiFi has been turned OFF. Not a fix, but at least a workaround until they fix it. I too have had multiple tickets with Apple for this and got referred to the engineers. On my last call with them, they said they plan to include fix with next update, but were not sure when that would be.

Mar 30, 2020 12:46 PM in response to aefting

This obviously won't help your GPS wackiness while sitting on your porch, but I'll share an observation: I borrowed a friend's Range Rover for a few days, and the GPS in my iPhone 11 Pro while driving that car was EXTREMELY erratic. I returned to my car and the GPS returned to normal-range inaccuracy (not too bad). Now I don't want Apple just blaming car companies like they did with connectivity for years, because they should have their own systems working. But I've experienced directly that certain cars seem to interfere with the signal.

Mar 30, 2020 1:15 PM in response to mrich75

If you are sitting on your patio most likely the phone does not have a clear view of the sky in all directions. Your phone needs to be able to see at least 4 satellites to get an accurate position. As the satellites move very fast, your phone will see different satellites every few minutes. The erratic track is a typical symptom of incomplete GPS coverage. Get the free app GPSDiagnostic, which will tell you (among other things) how many satellites your phone is receiving at any given time.

Apr 13, 2020 2:35 AM in response to DexterII

It’s April, have got a brand new iPhone 11 Pro and I have exactly the same problem with my GPS.

Turning off the WiFi does not bring any advantages to my GPS tracking accuracy.

I guess it’s not just a software issue, I think it’s because Apple is using a new GPS chip in the X-series iPhones. I am really happy with the image quality of my new iPhone but I am also rather disappointed about the GPS accuracy. This should not happen with a >1000$ phone.

Shall I give it back or really wait for a GPS fix software update that maybe will never come? I do not know.

GPS accuracy iOS 13 and/or 11 Pro Max

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