GPS accuracy iOS 13 and/or 11 Pro Max

I opened a case and had my XS Max replaced. Same issue... no change.

Apple runs diagnostics and declares no issue. That is a total cop out. Anyone that writes diagnostic software knows that the failure mode has to be anticipated or the diagnostic will not find the failure. Just because the diagnostic says GPS is ok, it is not.

I am seriously considering going back to Android. XS Max gps is unreliable at best; not functional as a reality

I have opened a case with Apple Support A MOMTH AGO they said the engineering team wanted me to give them a bunch of informations so I gave them all the details they asked for.

What cellular provider was I using?

Does my car have tint on the windows?

Do I us XM radio?

Do I have Bluetooth on?

Do I have date and time set to automatic?

Does my car have GPS is it stable on the navigation in the car system?

Do I live near an airport?

and on and on..

Suggested I turn OFF automatic time zone setting and automatic time and manually set the date and time to see if that helps

Told me they would call me back at so and so time. NOTHING I've called back several times to ask about what's going on with my case have told me 4 different times an advisor will call me back at such a time Apple HAS NEVER returned a call to me and I have set aside time they told me they would call each time to talk to them.

They don't ever care enough to find out if the suggestion about the date and time helped.

Apple could care less I paid so much for a "Pro" product just like they could care less about the customer having the best cellular connection possible they could have just paid Qualcomm years ago so their customers could have a better modem and experience only when they had no choice did they pay them.

Do you think apple cares about one person like me calling over and over because I'm getting lost because I traded in my iPhone 8 which had no gps problem for the best phone ever a "pro" model?

Apple won't even give you a refund when you want to go back because you GPS WORKS WORSE THAN IT DID I hope someone does not make a wrong turn into a lake because they can't get their act together more and more people are saying same thing I am.

Sorry I'm fed up doing my part for apple by paying for a phone and expecting the gps to work as good as my older phone then giving them information about a problem spending hours on the phone letting them install services on my phone to monitor my gps and NO ONE CAN CALL ME BACK like they promise? Like my time is not as valuable as theirs?

GPS responsiveness on my iPhone 11 Pro with iOS 13.3 is abysmal. It frequently takes 30 seconds or a minute for it figure out where I am or which direction I am going. I will say that battery life on the phone is amazing, virtually never going below 75% at the end of the day. But I'd rather use more battery and have better GPS.

Similar issue. when I use my old iPhone 6s as a direct comparison you can see strava is miles off.

apple appears to have rendered the iPhone 11 useless as a fitness tracker.

the images attached show a direct comparison (the iPhone 11 is the one that tracked me as being in the sea)

Same problem here with my iphone X. Never had any kind of GPS problem so far in my old Iphone SE, changed to this one and on the first travel attempt i lost myself. The signal freezes many times, it has a failure accuracy by more than 70m taking me to other streets. For example in a freeway it constantly moves to secundary parallel roads.

Have anyone ever considered being a sim card issue?! because in the open air with only 3G/4G and no WI-Fi the problem is more serious.

I have, and Apple has gone through all the trouble shooting with me! I did dfu restore set up as new every time new update has come out my phone has a perfect view of the sky or I would not be complaining.. I simply expect it to have the same accuracy as my older iPhone that is not even a pro model.

I went to at&t to see if my device was losing cell connection, nope and all of the employees there said "wow" your GPS is ALL OVER!! They picked up an iPhone 7 they had did not move an inch both we indoors!!

It’s April, have got a brand new iPhone 11 Pro and I have exactly the same problem with my GPS.

Turning off the WiFi does not bring any advantages to my GPS tracking accuracy.

I guess it’s not just a software issue, I think it’s because Apple is using a new GPS chip in the X-series iPhones. I am really happy with the image quality of my new iPhone but I am also rather disappointed about the GPS accuracy. This should not happen with a >1000$ phone.

Shall I give it back or really wait for a GPS fix software update that maybe will never come? I do not know.

I would give it back I think the GPS chip is included in Intel's modem everybody says that I break up during all my calls and they can barley hear me becaue it breaks up so bad I've never had this problem with my iPhone 8 if you use Uber you're constantly get this message that your phone is disconnected from the network even though I've been to AT&T and they say nothing is wrong with the SIM card.

I bought mine on October 6 I called Apple two weeks later because I thought a software update would fix it they Apple engineers installed software and wanted to collect data from my phone and said they would call me back to let me know whether I should return my phone within the 30 days, nobody ever called me back to tel me so now I'm stuck with the phone and to get a warranty replacement they have to put a $1200 hold on my credit card because none of the stores are open

It's impossible to use with Uber the GPS is so badI'm extremely happy with the image quality too but that doesn't negate the functionality of it i use my GPS more than pictures

I will try to get a replacement phone.

Navigation in my car with google works fine, but tracking my hike is terrible as soon as I stop for a break. My last 18km tour was therefore 1-2 km longer tracked than it actually was. I just want to have a accurate GPS quality as I have spent more than 1000$ for it. Even the much cheaper iPhone SE has better GPS tracking. I will tell you if the exchange will lead to better results at the end (and I really hope it will, as only a few people complain about this problem)

Must be the phone. I’m have the same car, SIM card, same apps (maps, google maps, and Here WeGo) just changed the iPhone from SE to a iPhone X and with this last never had a route planning that went more or less ok... sometimes more than 100m away from where I am... it’s impossible to trust in the iPhone X when I need to travel. Going to buy the cheapest android to gps use...

I just upgraded from iPhone 6s to iPhone 11 Max Pro for greater GPS capability. I use GNSS for work and hobbies.

Subpar: The signal is chaotic and unusable. There is no comparison to a Samsung Galaxy Note10+ or other Android recent phones that we use at work. Clearly, I like Apple, I would love if they could improve this aspect. Broadcom BCM47755 GNSS Chip brings great hopes for instance.

I'm considering changing phone now because this GNSS feature is essential to my work and hobbies. I'll wait for few weeks, for any announcement from Apple. Maybe the hardware is fine but the software needs an upgrade? Is there anything that I have missed in the phone settings, any upgrade or subscription possible?

Also, the only information I was able to get while shopping was GPS Built-in. I wonder what kind of hardware is used for GNSS tracking and what kind of software settings could improve the accuracy of the signal.

I like the feeling of Apple's products. I don't want to have to change.

I'm not sure what you think is going to happen by constantly crying about this here. TALK TO SUPPORT. They are the only ones who can resolve this for you.

I do not have this problem with my 11 Pro Max, not any of the ones in our lab and neither does anyone else I know. Strava, GPS... all works fine.

Stop presenting this as it is an issue that every 11 Pro Max has. You need to read the TOU again.

I have got two iPhone 11 Pro and both have the same problem. I guess most users will not recognize it until you will be routed wrong during navigation. I personally have no problem with navigation using google maps, but my GPS tracking (hiking) is horrible - but only compared to older iPhones (before the X series) or other manufacturers. I guess most of the users will not recognize the problem during normal use until you have explained it to them. Therefore it is good to have such a board and to discuss it officially.

GPS is working so far, yes, but the accuracy is bad. It was better with my iPhone 6s.

I have tried this several times. I also configured it as a new iPhone. Same results. I only get average good readings if the GPS signal is filtered by software. GPS hardware of my 11 Pro itself is very inaccurate

redmonk78, the tool shows how well your phone acquires GPS. If this is not of interest, so be it. As I said, you have proven that on your phone a) google maps in the car works well and b) there is a hiking app that works well. Yet you say your GPS is "inaccurate" and you have not tested the hardware with GPSdiagnostic. If that shows accuracy, then your phone is not "inaccurate".