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GPS accuracy iOS 13 and/or 11 Pro Max

Has anyone else noticed any recent issues with their GPS accuracy on their 11 Pro or maybe even iOS 13. I can’t tell if it’s because it’s a new phone or the updated iOS but it seems when using map apps my gps location keeps moving around a lot when I’m stationary and it can’t seem to get a fixed location. Also seems it’s a bit off to the north about 20-30ft.

iPhone 11 Pro Max

Posted on Sep 25, 2019 7:02 PM

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Posted on Sep 27, 2019 5:15 PM

Hey DexterII,


Thanks for using Apple Support Communities! I definitely depend on Maps to work as expected, and I want to make sure you're able to depend on that as well! I am happy to provide some information and tips for resolving issues with Maps.


Based on the information you shared, I believe the resource below will be helpful in troubleshooting this Maps/GPS concern.


If the Maps app isn't working your Apple Device


Thanks again, and have a great day!

191 replies

May 19, 2020 10:55 AM in response to DexterII

I have the same problem. When I open Apple Maps App or Google Maps App, the blue point (current location indicator) still moving all the time and the radius changing from wider area to smaller and vice versa. I found this problem since I bought the iPhone 11 Pro Max in January until now with iOS version 13.4.1. This problem never occurs with my Samsung Galaxy Note 9 that can catch the GPS signal very fast with very high accuracy in a few seconds. I know that the GPS chipset is different on both phone that get the signal from different satellites. However I hope that the problem comes from the software and can solve in the next version of iOS update. This shouldn't happen with a most expensive mobile device in 2019-2020.

May 21, 2020 2:49 AM in response to redmonk78

Then sell your phone and purchase a used iPhone 6S if you believe it was more accurate.


Straight GPS cannot be more accurate than specified by the US Government.


Location accuracy is improved when there is more than one WiFi access point your phone can see that has registered their actual locations in a database, typically a service like Skyhook:


Skyhook: Submit a Wi-Fi Access Point


That is the only way to get location accuracy greater than that provided by GPS itself.


Note if your location appears to move, it may simply because the phone is being more accurate about its location calculations; for example a phone that only changes the location on a map once it has moved more than fifty feet will seem to be more "stable" than one that updates its position each time it recalculates it.

May 21, 2020 10:46 PM in response to Nathan Goldshlag

it‘s not that easy. Google maps is working fine. Okay. Satisfied. But I cannot simply use a another hiking app with filtering. As explained more than once: I have to use my special app, where all my tracks are gathered and stored. I cannot Import from another app with filtering and I cannot change my app which I am using for years now. I would lose all my tracks from the past years. And the technical explaining why the gps signal is not stable in the map is - to be honest - bullshit (sorry for saying this). I have tried different GPS devices and NONE is such unstable like the 11 pro.

Even when I walk a circle, the iPhone 11 Pro is the only device that shows me a tangle of lines, but nothing that resembles a circle.

So do not tell me that this is normal :-(

And yes: of course I could use such other devices for my tracking, but I do not want to carry so much hardware with me. I just want to use one device and this should be my new iPhone 11 Pro as I am also taking great photos with it.

Let‘s stop the discussion here. You cannot help me and I can only hope that maybe a software update will fix the issue one day. Otherwise I have to upgrade to a iPhone 12 (which will be hopefully better) or change to Android (with way better accuracy even below 16 feet).

May 22, 2020 12:39 AM in response to redmonk78

If you want to believe an Android can resolve distances just using GPS with more accuracy than the US Government, which operates GPS, states can be done, that's your business.


Otherwise, as I mentioned, it may well be that the app that shows you as a mess of lines is not filtering for new positioning information as without Wi-Fi hotspot location via databases, each point may be +/- 16 feet from the last one calculated. That's just the way GPS works.


Once again, the official US Government statement on accuracy:


For example, GPS-enabled smartphones are typically accurate to within a 4.9 m (16 ft.) radius under open sky.

https://www.gps.gov/systems/gps/performance/accuracy/

May 23, 2020 7:59 AM in response to DexterII

same issue on my iphone 11 pro max that i got less than a month ago. the gps and maps show me running around my neighborhood when im literally just sitting in my house. On both Wifi and cellular, it has helped me with pokemon go tho since i can usually reach all pokestops without leaving my house haha.


but its annoying when i need it to work, which is majority of the time. my iphone 7 plus had zero issues with gps.

GPS accuracy iOS 13 and/or 11 Pro Max

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