Unable to see shared notes folder on MacOS but see on IOS

I can shared notes folders via IOS 13 - but those note folders are not show on macOS Mojave. Anyone else using this feature or experiencing this?

MacBook Pro Retina

Posted on Sep 27, 2019 7:56 AM

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4 replies

Sep 30, 2019 6:01 AM in response to derekn2415

Hello, derekn2415.


Thank you for using Apple Support Communities! I understand that the Notes folders on your iOS device are not syncing with your Mac. To help determine what may be causing this behavior, please reply back with the following information:


Do the Notes folders show up in the Notes app when visiting iCloud.com? iCloud: Organize notes in folders on iCloud.com


Have you upgraded the Notes app on your Mac? About folders in Notes on Mac - Apple Support


Are Notes enabled in Settings > [Your Name] > iCloud and System Preferences > iCloud?


I look forward to hearing back from you. Take care.

Nov 6, 2019 4:40 PM in response to derekn2415

I have the same issue. I have an iPhone, iPad and a MacBook Air (all with the very latest operating systems) and I have shared folders of notes with people and people have shared them with me. While all of these shared folders appear on my devices, when I log into iCloud using my Apple ID, I cannot see the shared folders. Everything else appears as it should. Does iCloud.com support shared folders or not?

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Unable to see shared notes folder on MacOS but see on IOS

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