Iphone 11 Pro Max and Carplay not working

Found a solution here. Please buy a USB male to type c female converter. Use that to connect with the type c lightening cable comes with the iPhone 11. It works immediately when I plug in.

It is the software and hardware compatibility issue. This could be a fix before the official solution comes out.

EUREKA! HOW TO FIX IT. This full-charge strategy doesn’t work for me, but I think I can explain why it works for you.

It works for the same reason that using the original-type-C-to-lightning cable that comes in the box with iPhone 11 Pro Max works for me, and has been working without fail for 15 starts and 3 days now.

Ladies and Gentlemen, it’s all about BANDWIDTH. I submit that the new “intelligent” charging algorithm that Apple has developed for the iPhone 11 Pro Max consumes more bandwidth than previous phones. And of course, CarPlay consumes a lot of bandwidth between our cars and our iPhones.

I’ve been doing some experimenting with different cables. I have found that the new ANKER Type-C-to-Lightning cables ALSO make CarPlay work, when connected to my Mercedes with a generic Type-C-to-Type-A adapter. EVERY TIME, without fail..

WHY? Well, perhaps the Lightning-to-Type-C-cables have a different chip that provides more bandwidth than their Lightning-to-type-A predecessors. This enables them to transmit CarPlay data PLUS additional power that may be needed to charge the larger iPhone 11 Pro Max batteries using the new battery optimization algorithm

I don’t know if this is true, but it seems reasonable, and the proof is in the pudding. Just get yourself an Apple OR Anker Lightning-to-Type-C cable, and attach a type-C-to-type-A adapter, and I’m betting your CarPlay woes will be over.

Similarly, if you give your phone a 100% charge prior to connecting for CarPlay, then your cable won’t need to charge your phone, and you MAY have enough bandwidth to boot CarPlay with your old Cable.

Finally, whenever Apple gets around to fixing this flaw in its new charging algorithm, CarPlay will probably work,with our old cables.

P.S. This bandwidth theory would also explain why cars that provide WIRELESS CarPlay have no trouble with the iPhone 11 Pro Max —because they don’t need to rely on Lightning cables of any type to transmit their data,

I have been experimenting with cables, and it looks like the iPhone 11 Pro Max needs MORE BANDWIDTH in order to support CarPlay PLUS Apple’s new battery optimization algorithm. The old USB-Type-A-to-Lightning cables don’t have enough bandwidth to transmit all the data you need for CarPlay while also transmitting the power needed by your iPhone 11 Pro Max.

SOLUTION. Use an Apple-Authorized, USB-Type-C-to-Lightning cable, and attach a generic Type-C-to-Type-A adapter. I’ve been using both Apple’s own cable that comes in the box with my 11 Pro Max — and today I also tried the Anker Type-C-to-Lightning Cable. Both successfully boot CarPlay for my 11 Pro Max, 100% of the time,

HYPOTHESIS. I figure these newer, Type-C-to-Lightning cables have a newer chip that transmits more bandwidth. They were originally used to fast-charge and transmit data to the new iPads Pro (the ones with Type C connections), and they must have a wider gate for this task. Thus enables them to transmit all the data needed for CarPlay while also charging the iPhone 11 Type C.

Eventually, Apple can solve this with a software, and I understand iOS 13.2 does just that.

I FOUND THE SOLUTION ! CarPlay doesn’t show up in settings -> general if Siri isn’t on.

to unable Siri go to : Settings -> Siri and search -> Press side button for siri

and then it should work!

I fixed mine today! I had Siri deactivated on the side switch turned off because I became annoyed with it coming up on my lock screen often when I grabbed my phone. Siri must be enabled for CarPlay to work on my 2017. Went to settings: general: Siri and turned it back in and CarPlay started working perfectly!

I had been hesitant to buy the short cable (6") cause it just didn't make sense to me that this would be the solution (at least for now) when I have a perfectly new apple 3 foot usb cord that "should" work. However, I bit the bullet and while I was perusing around BestBuy I bumped into the "Insignia 6" USB to Lightning" cable. I am on IOs 13.3.1 and it has been two weeks now and it Apple CarPlay works! no issues what so ever. Biggest downside is that you can't bring your phone close to you if you wanted to look at something (which you shouldn't while driving I know I know); but other than that, this has solve my apple car play issue. I've tried using the "regular" apple cord after making it work with this one and nothing, plug the short cable and voila! it works, it is the dumbest thing, but hey this one works out. I've attached a picture of the box from bestbuy and the link to it.

https://www.bestbuy.com/site/insignia-apple-mfi-certified-6-lightning-charge-and-sync-cable-white/5019186.p?skuId=5019186

I grabbed a female USB-C to USB-A adapter and used the usb-c lightning cable that came with iPhone 11 Pro per an earlier suggestion. So far 100% success. Here’s to hoping it lasts.

From Engineers:

Hello Jeremiah

I just got a alert on my end, stating that the update to 13.1.2 SHOULD fix the issue that you’re having with your iPhone 11 Pro Max

As such, when you have the time, do a iTunes backup of your iPhone (just in case), and use iTunes to do the 13.1.2 update, and respond back to me if it fixes the CarPlay issue, please.

After speaking with Engineers further I *believe* I've found a fix. Update via iTunes to the latest software. Then reset All Network Settings. After that remove your car from CarPlay and then plug in and set up again. This seems to have worked for me. It recognizes my phone every time I get in it now. I will say during a drive I did a test of several plug/unplug attempts and it didn't recognize once but this is still significantly better than what I was dealing with (never recognizing it) and it at least allows me use of CarPlay while Apple figures out the ultimate fix.

I spoke with Apple at length about this. One of the solutions they presented, which seems to be working so far is changing the name of the iPhone. The name of your iPhone came from your backup more than likely. I also “forgot” the car after changing the name. Sounds ridiculous, but I’ve plugged and unplugged about 25 times since last night trying to see if it still had issues and I hadn’t found any yet. Fingers crossed. I also just ordered the female usb c to make usb, as well as updated to 13.1.2. Hopefully a combination of all of these things keeps it working for a while:)

I have CarPlay in my Toyota Aygo. I got the car last December, and CarPlay worked fine, until iOS 13. With the GM, the official release, and all three updates, it would crash. Other phones work fine in my car - my partner's, and two people at my Toyota dealership - but mine crashed CarPlay in a different Toyota.

So, after an hour to get through to a senior AppleCare advisor, he wanted me to set the phone up as new and see what happened. No crashes.

I was sitting in the car with nothing to do, so I signed into Apple Music. No crashes.

Then I signed into my Apple ID - which I didn't do during the initial setup - and it crashed. Signed out and back in again, twice, and it crashed each time. Signed in with a different Apple ID, no crashes.

So there's something in my iCloud data - which could be, what, contacts, calendars, phone call info, messages - that is corrupt and causing CarPlay to crash.

So, for anyone who is having intractable problems, try signing out of your iCloud account and see what happens. The support person I spoke to is going to escalate this, and hopefully there will be some resolution next week, but I wonder how they're going to solve this without nuking all my data (it might be possible to export everything then reimport it, but I don't think it's easy).

Hello everyone, it looks like the latest 13.2 update that came out today has fixed the issue. Ever since I updated I haven't had this problem anymore. Update to the latest firmware and see if the problem still persists.

I have a 2018 Murano and I have been having the same problems since I bought my iPhone 11. I finally tried a 6 inch lightning cable that I started using and have not had any issues with CarPlay since. It seems like it may be a connection issue and the short cord seems to help.

Make sure that carplay is shown in the setting>general. If not, what I tried are rename my phone, activate Siri, and make sure carplay is allowed in restriction setting. Violaa.. carplay shown in the setting and works fine in my car where previously didn’t works at all.

Updated to 13.4 beta and now its working flawlessly on my '18 Maxima, no need for adapters, butter smooth and takes less than a second to switch to CarPlay after the Nissan/NissanConnect bootup screen, using a standard USB A to lightning that came with the AirPods. Would recommend to backup your iPhone and getting on the beta if you heavily depend on CarPlay for your commute.