Iphone 11 Pro Max and Carplay not working

In just got the USB-C to USB-A adapter today and it immediately worked. I highly recommend this workaround. Thanks to everyone who gave me to the tip.

Try going to settings on your infotainment screen then go to carplay delete all existing phones and then add your new one. Worked for me have a 2016 silverado and iphone 11 pro.

Maybe I’m more forgetful than others, but when I got my iPhone 11 I was going crazy trying to figure out why it would play music but not connect to CarPlay in my 2016 Chevy. In my case I found the answer on the Chevrolet website

having been a while since I set up my phone for my truck I forgot that there is a CarPlay setting on the infotainment system so once I clicked on that setting and added my iPhone 11 all my issues went away. I would recommend anyone having issues try looking into the issue on your automakers website. Hopefully this helps someone else having a brainfart like me

13.2 beta 3 fixed all my problems with CarPlay, no more intermittency.

works every time and has for the last 5 days.

i think some people who said it didn’t work may have been on an older version. Also it’s important to delete your device and reads it after updated to 13.2 beta 3.

ive also have had no bugs with the beta either.

Sav_DC You plug the USB-C cable into the adapter, which then plugs into the USB port in the car. These are the adapters that I purchased that someone here recommended and it has been working fine since last night, including a 90 minute commute to work this morning. https://smile.amazon.com/gp/product/B079LYHNSR/ref=ppx_yo_dt_b_asin_title_o00_s04?ie=UTF8&psc=1

The pictures on the left can give you an indication of how it works. Just imagine that the power strip is your car.

I wouldn't assume that Apple doesn't care about this issue or that it won't be fixed. I'm confident, in fact, that Apple's working on a CarPlay fix right now, and quite a few people on this forum have found that the beta of iOS 13.2 fixes everything. However, it sounds like your truck may have problems that go beyond the ordinary —and if the lack of CarPlay is truly as disastrous as you describe, and your XS Max was running perfectly, In can understand your wish to go back to the earlier phone. If I were you, though, I'd at least back up my phone to iTunes (as described in the Beta section of the Apple Website) and try the beta of iOS 13.2 before tossing in the towel. That will cost you nothing but an hour our two of your time. Also, the fix that worked for me wasn't any old genuine Apple Cable, but an Apple Lightning-to-type-C cable (the kind that came with your iPhone 11 Pro Mac charger) with a Type-C-to-type-A adaptor so that it can be plugged into your CarPlay receptacle — but perhaps you've tried this, and it doesn't;t for for everyone, bit nothing seems to work for everyone. In any case, I truly sympathize with your frustration and I shared it in spades before landing on something that worked. Good luck, friend, and if you ever do find something that works, please report back for the benefit of the rest of us.

I will say this. There is definitely a bluetooth interference happening with my 2019 Maxima. This car does not support wireless carplay. I deleted the bluetooth devices from both my phone and car, reset the network settings on my phone, hard rebooted both my phone and car and I seem to be having some luck. However, even after clearing the bluetooth on the devices, there is still a random bluetooth connection being attempted with no name. It randomly shows up and halts the connection only in my car. I disabled bluetooth all together on my car stereo and this mysterious connection went away and my phone connects at least 80% of the time now. I wonder if it has something to do with the phone trying to connect wirelessly. Maybe this phone prioritizes wireless over usb as compared to the prior models.

I am using the usb to lighting cable that came with the phone and my car has a usb port.

Although I didn't need to do the network reset, I can confirm that the iOS 13.2 update seems to have fixed the issue for me. My iPhone 11 Pro Max now connects witht he same consistency and reliability that my iPhone X did.

I’m the original creator of this post, figured I’d give an update. On my Nissan Maxima I’ve been able to figure out that I can use a standard Apple Cable without the adapter and connect successfully. However only when my phone is fully charged. Oh and as long as I’m using Apple Maps and not Waze. Today I went to my Nissan dealer and they indicated that Nissan is working on a software update for the car to fix the issue. They indicated every time a new iPhone or Android. comes out they see issues like this. They said the update takes 4-6 months. The IPhone 11 has been out 3 months so maybe need to wait at least 3 months for the fix :(

But when the phone is plugged in, it’s charging so not sure how it needs the shaft charger? Mine works all the tine now the the adapter and the 3rd USB-c cable but I have to make sure that I wait for the car to acknowledge that my phone is connected over Bluetooth and that my phone is unlocked and on the home screen before I plug it in. Once I do that, the screen tells me it is disconnected ting from Bluetooth and CarPlay starts. The ONLY time it doesn’t work, is when the Bluetooth doesn’t start or disconnect. I think it’s a Bluetooth issue. I have a very hard time connecting to any Bluetooth with this new iPhone 11

I've been having the same problem daily with my new vehicle. I tried something today and it seemed to work. Try plugging phone into usb before your stereo connects to phone via bluetooth. It seems bluetooth and usb are conflicting and BT is winning. It's been working for me so far.

I had the same issue with an iPhone Pro and a Nissan Maxima. You have to use the original cable that came with the iPhone pro and buy an adapter from the USB-C to a regular USB. I think I paid two dollars on eBay and now it works perfect

Beta 13.4 has fixed my problem for sure. I have had one issue since I installed it. However, the full version should be released in a few weeks so you could wait if you don’t want to deal with installing the beta.

kokopelli.ck wrote:

You could try, but I wouldn’t purchase anything you can’t return. The beta 13.4 has not fixed my issue, but made them different. I get more frequent disconnects when play iHeart radio but somehow discoversed that turning off play then play again reconnects it. Not sure about phone disconnects yet (person answers but no sound on either line) because I haven’t been talking much in the car lately. I’ve had the beta since the weekend. Driving 2019 Subaru Crosstrek.

Do you have the latest update for your radio? What version is it at?

This specific issue is addressed in the second to last update: 19.25.70

You should not run beta and connect it to your car. You could potentially run into negotiation issues due to the way the car stores profiles for connections. Clarion, who makes the radio for Subaru, holds these setting persistently and tries to use those profiles for future connections for the same-named devices. The only remedy would be a full reset of the car radio. I would recommend getting off that beta, a full reset of the radio and try again.

You will lose your destinations and system preferences.

Yes Jim. I never have any issues now. Works every time I plug in. I am using the USBC adapter (after market) and the USBC 3’ lightening cord. I make sure my phone connects to Bluetooth first, make sure my screen is locked and on home and never have any issues at all.