Iphone 11 Pro Max and Carplay not working

I had the same issue as all of you. I will post a picture of what you need to buy and use the original cable that came with the iPhone 11 Pro or promax. It has worked for Lawless for me for over a month

I had been hesitant to buy the short cable (6") cause it just didn't make sense to me that this would be the solution (at least for now) when I have a perfectly new apple 3 foot usb cord that "should" work. However, I bit the bullet and while I was perusing around BestBuy I bumped into the "Insignia 6" USB to Lightning" cable. I am on IOs 13.3.1 and it has been two weeks now and it Apple CarPlay works! no issues what so ever. Biggest downside is that you can't bring your phone close to you if you wanted to look at something (which you shouldn't while driving I know I know); but other than that, this has solve my apple car play issue. I've tried using the "regular" apple cord after making it work with this one and nothing, plug the short cable and voila! it works, it is the dumbest thing, but hey this one works out. I've attached a picture of the box from bestbuy and the link to it.

https://www.bestbuy.com/site/insignia-apple-mfi-certified-6-lightning-charge-and-sync-cable-white/5019186.p?skuId=5019186

My MB 2016 E400 has the exact same problem. I posted it on reddit and many others experiencing the same issue: https://www.reddit.com/r/CarPlay/comments/d8d4r7/carplay_not_working_with_iphone_11_pro_max/.

The issue was fixed temporarily after I switched to another cable. But after 3/4 days, the issue came back. I can not connect no matter how many cables I switched (4-5 apple original cables.)

Would Apple software developers actually see this post and try to address it? I didn't find anywhere on the internet discussing about this issue. And there is nothing related to this issue in ios 13.1.1/13.1.2 updates.

From Engineers:

Hello Jeremiah

I just got a alert on my end, stating that the update to 13.1.2 SHOULD fix the issue that you’re having with your iPhone 11 Pro Max

As such, when you have the time, do a iTunes backup of your iPhone (just in case), and use iTunes to do the 13.1.2 update, and respond back to me if it fixes the CarPlay issue, please.

I am having the same issue! It’s maddening! It’s so intermittent. I’ll plug it in I’ll even hear audio play from my phone to my car. The projection button doesn’t change into CarPlay. It will eventually change if once I hear audio I press the projection button then on my phone quickly once I press that button click the side button and the CarPlay splash screen pops up on my phone. I’ve never had this many issues with CarPlay before on my iPhone XS Max. I only have issues with my iPhone 11 Pro Max and my car is a 2017 Chevy Malibu. Please help Apple!

Iphone 11pro Max. Same issue here. I’ve tried old cables, new cables, new Apple cables. Nothing works. The phone charges and in some instances it will even play music but the interface isn’t there. My X worked fine. My X also had ios13. It worked fine. PLEASE FIX THIS ISSUE. Its extremely intermittent. It’s maddening!!

Found a solution here. Please buy a USB male to type c female converter. Use that to connect with the type c lightening cable comes with the iPhone 11. It works immediately when I plug in.

It is the software and hardware compatibility issue. This could be a fix before the official solution comes out.

After speaking with Engineers further I *believe* I've found a fix. Update via iTunes to the latest software. Then reset All Network Settings. After that remove your car from CarPlay and then plug in and set up again. This seems to have worked for me. It recognizes my phone every time I get in it now. I will say during a drive I did a test of several plug/unplug attempts and it didn't recognize once but this is still significantly better than what I was dealing with (never recognizing it) and it at least allows me use of CarPlay while Apple figures out the ultimate fix.

I spoke with Apple at length about this. One of the solutions they presented, which seems to be working so far is changing the name of the iPhone. The name of your iPhone came from your backup more than likely. I also “forgot” the car after changing the name. Sounds ridiculous, but I’ve plugged and unplugged about 25 times since last night trying to see if it still had issues and I hadn’t found any yet. Fingers crossed. I also just ordered the female usb c to make usb, as well as updated to 13.1.2. Hopefully a combination of all of these things keeps it working for a while:)

I have an iPhone 11 and a 2018 Chevy Equinox Premier. My old phone, which is now my wife’s, iPhone XR works with no problems. Recognizes it immediately. My 11 I constantly have to unplug and plug in. Eventually it recognizes it. Changed to a new Apple branded cable and it worked a few times and back to the needing to unplug/plug routine. Took it in to a Genius Bar and they actually ordered me a new 11 because their diagnostic tool said something was wrong with the lighting plug. But this one is doing it as well. Come on Apple!!!

Faced the same issue....worked after I bought USB Type C Female to Micro USB, High Speed Transmission Female USB-C to USB-A Male Adapter & Charging Converter for Laptop and PC Suo Zhen https://www.amazon.in/dp/B07Q3WV7ZB/ref=cm_sw_r_wa_api_i_bdXKDb8K7ERMA

It works with USB Type C Female to Micro USB, High Speed Transmission Female USB-C to USB-A Male Adapter & Charging Converter for Laptop and PC Suo Zhen https://www.amazon.in/dp/B07Q3WV7ZB/ref=cm_sw_r_wa_api_i_bdXKDb8K7ERMA

Same issue with my 2019 Silverado 2500, and iPhone 11 running iOS 13.1.2. I got an iPhone cable directly from Apple, formatted my phone like it's brand new, and began my testing.

With my freshly formatted iPhone I would simulate my typical drive cycle. So unlock the car with the remote, open the door, close it, start it up, plug in my iPhone, check to see if it works or not by waiting a minute or two and pressing the projection button, and then turn the truck off, take the keys out of the ignition, open and close the door, lock it with the remote, and repeat.

Out of 10 or so times I've tried, it only connected two or three times and only using the USB ports directly under the infotainment system. CarPlay did not start up at all for me using the USB ports in the arm rest cubby. It also did not start up for me using an Amazon Prime iPhone cable.

Here's the video - https://www.youtube.com/watch?v=uAjVRdZH398

CarPlay worked fine on my 2018 Toyota Aygo since last December. Since I updated to iOS 13, it crashes constantly. This happened on an iPhone XS Max, then on an iPhone 11 that I bought to replace it. This has happened with three different cables.

However, other phones work fine in the car, and my phone doesn't work in another Toyota Aygo (I went to my dealer's to see what they said). So it's clearly something to do with my specific settings that got carried across from the old phone to the new phone. I'm scratching my head about this.

I have CarPlay in my Toyota Aygo. I got the car last December, and CarPlay worked fine, until iOS 13. With the GM, the official release, and all three updates, it would crash. Other phones work fine in my car - my partner's, and two people at my Toyota dealership - but mine crashed CarPlay in a different Toyota.

So, after an hour to get through to a senior AppleCare advisor, he wanted me to set the phone up as new and see what happened. No crashes.

I was sitting in the car with nothing to do, so I signed into Apple Music. No crashes.

Then I signed into my Apple ID - which I didn't do during the initial setup - and it crashed. Signed out and back in again, twice, and it crashed each time. Signed in with a different Apple ID, no crashes.

So there's something in my iCloud data - which could be, what, contacts, calendars, phone call info, messages - that is corrupt and causing CarPlay to crash.

So, for anyone who is having intractable problems, try signing out of your iCloud account and see what happens. The support person I spoke to is going to escalate this, and hopefully there will be some resolution next week, but I wonder how they're going to solve this without nuking all my data (it might be possible to export everything then reimport it, but I don't think it's easy).