Iphone 11 Pro Max and Carplay not working

I have the new iPhone 11 Pro Max and a 2018 Nissan Maxima with carplay. Carplay worked with my previous Iphone X even after the IOS 13 upgrade but with the Iphone 11 Pro Max carplay just keeps saying it won't start and retries again. Any ideas?

iPhone 11 Pro Max

Posted on Sep 27, 2019 8:28 AM

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Posted on Feb 14, 2020 2:36 PM

I fixed mine today! I had Siri deactivated on the side switch turned off because I became annoyed with it coming up on my lock screen often when I grabbed my phone. Siri must be enabled for CarPlay to work on my 2017. Went to settings: general: Siri and turned it back in and CarPlay started working perfectly!

452 replies

Feb 26, 2020 1:01 PM in response to mmoore4249

I had been hesitant to buy the short cable (6") cause it just didn't make sense to me that this would be the solution (at least for now) when I have a perfectly new apple 3 foot usb cord that "should" work. However, I bit the bullet and while I was perusing around BestBuy I bumped into the "Insignia 6" USB to Lightning" cable. I am on IOs 13.3.1 and it has been two weeks now and it Apple CarPlay works! no issues what so ever. Biggest downside is that you can't bring your phone close to you if you wanted to look at something (which you shouldn't while driving I know I know); but other than that, this has solve my apple car play issue. I've tried using the "regular" apple cord after making it work with this one and nothing, plug the short cable and voila! it works, it is the dumbest thing, but hey this one works out. I've attached a picture of the box from bestbuy and the link to it.


https://www.bestbuy.com/site/insignia-apple-mfi-certified-6-lightning-charge-and-sync-cable-white/5019186.p?skuId=5019186

Feb 12, 2020 10:04 AM in response to mmoore4249

Updated to 13.4 beta and now its working flawlessly on my '18 Maxima, no need for adapters, butter smooth and takes less than a second to switch to CarPlay after the Nissan/NissanConnect bootup screen, using a standard USB A to lightning that came with the AirPods. Would recommend to backup your iPhone and getting on the beta if you heavily depend on CarPlay for your commute.

Jan 4, 2020 6:42 PM in response to UnusualMethods

I’m the original creator of this post, figured I’d give an update. On my Nissan Maxima I’ve been able to figure out that I can use a standard Apple Cable without the adapter and connect successfully. However only when my phone is fully charged. Oh and as long as I’m using Apple Maps and not Waze. Today I went to my Nissan dealer and they indicated that Nissan is working on a software update for the car to fix the issue. They indicated every time a new iPhone or Android. comes out they see issues like this. They said the update takes 4-6 months. The IPhone 11 has been out 3 months so maybe need to wait at least 3 months for the fix :(

Jan 7, 2020 3:53 PM in response to jaybarns

But when the phone is plugged in, it’s charging so not sure how it needs the shaft charger? Mine works all the tine now the the adapter and the 3rd USB-c cable but I have to make sure that I wait for the car to acknowledge that my phone is connected over Bluetooth and that my phone is unlocked and on the home screen before I plug it in. Once I do that, the screen tells me it is disconnected ting from Bluetooth and CarPlay starts. The ONLY time it doesn’t work, is when the Bluetooth doesn’t start or disconnect. I think it’s a Bluetooth issue. I have a very hard time connecting to any Bluetooth with this new iPhone 11

Feb 28, 2020 9:51 AM in response to kokopelli.ck

kokopelli.ck wrote:

You could try, but I wouldn’t purchase anything you can’t return. The beta 13.4 has not fixed my issue, but made them different. I get more frequent disconnects when play iHeart radio but somehow discoversed that turning off play then play again reconnects it. Not sure about phone disconnects yet (person answers but no sound on either line) because I haven’t been talking much in the car lately. I’ve had the beta since the weekend. Driving 2019 Subaru Crosstrek.

Do you have the latest update for your radio? What version is it at?


This specific issue is addressed in the second to last update: 19.25.70


You should not run beta and connect it to your car. You could potentially run into negotiation issues due to the way the car stores profiles for connections. Clarion, who makes the radio for Subaru, holds these setting persistently and tries to use those profiles for future connections for the same-named devices. The only remedy would be a full reset of the car radio. I would recommend getting off that beta, a full reset of the radio and try again.


You will lose your destinations and system preferences.

Jan 17, 2020 8:48 AM in response to rowsaheb

https://beta.apple.com/sp/betaprogram/guide

enroll your device, install the profile and update your phone. However I bet genius would not help you with beta. I did it because I work in IT and... TimC doesn’t know that Poland exists so we have no Siri in polish, no AppleStores just premium resellers so I don’t care :) at least my CarPlay works. TBH now I see that sometimes I see a little lag but from time to time and finally you just need to click once again...

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Iphone 11 Pro Max and Carplay not working

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