Iphone 11 Pro Max and Carplay not working

I can confirm that no fixes mentioned in this thread worked for me. This includes starting fresh with “set up as new iPhone” on two different iPhone 11 Pro Max - which rules out any signing in or out of iCloud or settings resets, 5 different Apple original lightning cables - old and new, and the USB-C cable that came with the phone and a USB-A to USB-C adapter. iOS 13.1.2 helped the problem, it doesn’t occur as often, but its still happening 50% of the time. Hoping for a fix from Apple soon...

iPhone 11 Pro Max, 2017 Chevy Volt, CarPlay takes 15-90 seconds to initialize if at all and requires unplugging and plugging back in several times to get it to work. Stays connected once working.

Exact same problem. 2019 suburban premier. XS Max worked perfectly with same apple branded cables. Wife and kids older iPhones work perfectly. Just not my 11 pro max with 13.1.2. Sometimes it connect and sometimes projection does not work unless I unplug and plug in multiple times or restart phone. Very frustrating.

I have a 2018 Chevy Silverado LT with ChevyMyLink running version 84331772. Console when connected to WiFi says it is the most up to date version. Using iPhone 11 Pro Max running 13.1.2. Apple CarPlay does not work most of the time when I plug it in. I will be trying some of the solutions here and I will let you know how it goes.

I also have the same issue on my 2016 Chevy Tahoe. It seems everyone who seems to be having the problem has GM Vehicle with CarPlay. iPhone 11 Pro here with iOS 13.1.2

The only way im able to get it to work is to have my phone connect via bluetooth, then disable bluetooth, go into settings, remove the phone from CarPlay, then add it though the cars menu by selecting add device, and then it works about 80% of the time.

Super frustrating, either an update form GM or Apple has to happen.

I too have GM (Yukon XL 2017) Same problems as past 3 pages of problems - I will say (I've tried everything in these posts to no avail ) - but, allow hardware issues for sure since pro seems to be the issue, - If you have already connected to your phone at least once, then each time I get back into my truck(DON'T plug in cable yet) I go to "settings", "general", "CarPlay" and click on my "intellilink" and "forget this device.... (leave the settings on the actual stereo alone - I've tried deleting , etc - no avail) Once I've done that, THEN plug in the lightning cable (tried them all and all seem to behave the same) and so far it kicks in CarPlay each time (tried about 6 times now) - THEREFORE Apple, please fix it !! so frustrating

My iPhone XS worked great with CarPlay through all of the iOS 13 betas and with the release of iOS 13, then I got my 11 pro. Nothing but problems with CarPlay since I have received it. I thought 13.1.2 had fixed my issue at first but it’s still very hit or miss. I have a 2015 Silverado and 2015 Suburban I am using CarPlay in. I hope this gets figured out soon. So frustrating. I have bought some male usb type a to female Usb type c adapters that will be here tomorrow to hopefully fix my issue (as some other have mentioned) before Apple finally fixes this issue for good.

I have a 2018 Chevy Equinox and use Carplay daily - I never had a problem with my iPhoneXs Max. Last Friday, I got the iPhone11 Pro Max and it connects maybe 10% of the time. I've changed out 4 cables, reset my phone (lost all my apps, etc), renamed my phone, reset the infotainment system in my car (so annoying) -- still NOTHING. This is so frustrating! I just ordered (thanks Amazon for one-day shipping) a USB c adapter to try as one user suggested on here. The adapter is my final test!

I am so frustrated! If the adapter doesn't work, I'l sending back the phone and getting an Galaxy Note 10.

Hey guys, try this make sure your on 13.1.2, goto settings > Apple car play on your my link or GM car menu, goto manage devices and delete your iPhone.

wait a few seconds, unplug your phone, click add devices in the car menu screen under CarPlay , then hit continue on the on screen prompts. Wait about 20 secs should work.

if that doesn’t, with the phone disconnected goto settings > general > CarPlay on your iPhone, delete your Chevy GM car, then goto your car settings again and make sure your phone is deleted under a Manage devices include your vehicles menu.

next plug in the iPhone again, goto your car screen menu and tap settings > CarPlay > add device with your phone connected and follow the prompts.

this is the only way I can get it to work.

My guess it has todo with different security hardware in the iPhone 11 vs previous phones, and chevys my link software/GM seems to be the only cars having the issues. The car seems to get stuck in a halfway connected state, but doesn’t seem to have permissions to fully connect. But by re adding it with the steps above it gives it permissions.

now CarPlay works about 80% of the time, occasionally I have to follow the steps above again. Hopefully Apple fixes it with 13.2

also sometimes to get the vehicle out of the halfway connected state you have to pair your iPhone 11 to Bluetooth on the car, then turn Bluetooth off and try the steps above. Using Bluetooth forces the Chevy car to close CarPlay on its internal software and disconnect from any CarPlay devices it thinks are still connected. May also be another reason why it not working, because of how CHEVY/GM programmed its Bluetooth function.

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Occasionally mine will do that too, but I just keep unplugging it and plugging it back in instead of doing all of that and it eventually starts working 80% of the time again. Leaves me questioning if those extra steps are even necessary or if it just has fits of stubbornness once in a while and eventually stops doing it on its own.

I'm on 13.1.2, but have not tried 13.2 beta. That's just about the only thing I haven't tried. It's working just enough for me in 13.1.2 for me to not want to try that (yet.)

2019 Maxima here with an 11 Pro Max. Been following this thread from the beginning and so far the only thing that has worked is turning off the new smart charging feature. So far so good and the lag that occurred in the past when it even decided to work is gone. Hopefully this fixes it until Apple can issue an official fix. Good luck everyone

^^^^

ive 100% isolated it to a problem with fast charging, smart charging and data transfer/carplay occurring at the same time. Seems like the smart charging messes with the data transfer capabilities of the cable for whatever reason. My car has usb-c fast chargers from the factory.

Yes. It’s under settings—>Battery—>Battery Health.

I’ve yet to have any issues whatsoever. I’m running 13.1.2 connected to my car using the usb-c cable that came with the phone. Let me know if this fix works for you.

I went to the radio manufacturer’s website and searched for it in the support section. Or you can google it. If you’re not familiar with these procedures I suggest you seek assistance from your car dealership or an authorized reseller bestbuy for example).

I’m having the same problem. iPhone 11 pro max rarely connects to Apple CarPlay in 2017 Silverado. Apple support was no help. Bought new Apple lighting cable even though I was already using genuine Apple cable. Didn’t help. Works maybe 15% of the time. :(

Same issue here, my iPhone XS MAX and prior worked just fine; however iPhone 11 pro does not. Apple CarPlay tries to launch but its way to glitchy, the app crashes and the stereo says “Apple CarPlay failed to launch”. It is supper frustrated that I am not able to use the feature with a newer product. Hopefully they put out an update to fix the issue soon.