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My ipad mini has been restarted. I totally forgot the apple id and the password. How can i change or open the activation lock if i forgot everything. Is there any possible way?

My son's ipad mini has been restarted. He totally forgot the apple id and the password. How can we change or open the activation lock if he forgot everything. Is there any possible way?

Posted on Sep 27, 2019 10:33 AM

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Question marked as Best reply

Posted on Sep 27, 2019 10:37 AM

The best way is to reset the information:


If you forgot your Apple ID (Hint: Usually this is the current email address)

https://support.apple.com/HT201354


If you forgot your Apple ID password - https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


or


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Now you can remove the activation lock. This may be the best way in your situation:

iCloud: Remove your device from Find My iPhone - http://support.apple.com/kb/PH2702


"If you’re no longer using an iOS device, an Apple Watch, AirPods, or a Mac, you can remove it from Find My iPhone using Find My iPhone on iCloud.com or your device. When you remove a device, it’s removed from your Find My iPhone Devices list, and if your device has iOS 7 or later, Activation Lock is also turned off."


1 reply
Question marked as Best reply

Sep 27, 2019 10:37 AM in response to Checyrus17

The best way is to reset the information:


If you forgot your Apple ID (Hint: Usually this is the current email address)

https://support.apple.com/HT201354


If you forgot your Apple ID password - https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


or


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Now you can remove the activation lock. This may be the best way in your situation:

iCloud: Remove your device from Find My iPhone - http://support.apple.com/kb/PH2702


"If you’re no longer using an iOS device, an Apple Watch, AirPods, or a Mac, you can remove it from Find My iPhone using Find My iPhone on iCloud.com or your device. When you remove a device, it’s removed from your Find My iPhone Devices list, and if your device has iOS 7 or later, Activation Lock is also turned off."


My ipad mini has been restarted. I totally forgot the apple id and the password. How can i change or open the activation lock if i forgot everything. Is there any possible way?

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