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I've seen various threads about this problem but none with a reliably working solution. Since upgrading to 10.14.6 (and with all subsequent updates applied) I can crash the laptop just by holding a Facetime or zoom video call. The call will last a few minutes then kernel panic.
Has anyone suffered similar and worked out a fix, or at least a workaround. For the moment, I'm using my iPhone for video calls.
MacBook Pro with Touch Bar
Hello and welcome to Apple Support Communities, Peter!
I understand that using FaceTime on your MacBook Pro is causing it to crash. I'd be happy to point you in the right direction.
You'll want to reach out to Apple Support for further assistance.
Thank you for using Apple Support Communities.
Enjoy your day!
Hello and welcome to Apple Support Communities, Peter!
I understand that using FaceTime on your MacBook Pro is causing it to crash. I'd be happy to point you in the right direction.
You'll want to reach out to Apple Support for further assistance.
Thank you for using Apple Support Communities.
Enjoy your day!
Chris,
I'm loathe to hand over my MacBook Pro to Apple Support given that this seems to be a general problem with the T2 that no-one in the community has yet found a fix for. My suspicion is that a firmware update will be needed.
See https://venturebeat.com/2018/07/25/apple-t2-chip-blamed-for-2018-macbook-pro-and-imac-pro-crashes/ for details.
Regards
Peter
An update for anyone following.
I've installed the Catalina GM (19A582a). No crashes on FaceTime (so far)...
MacBook Pro with T2 Crashes Using Facetime
