Memory Leak on iTunes for Windows

iTunes version: 12.10.0.7

OS: Windows 10 Pro Insider Preview, Version 1903 (build 18895.1000)


I have ~2400 songs saved in my Apple Music library and I have iTunes set to automatically download it all. When I go to the page of an artist whose music I haven't saved and try to play a song from one of their albums from their Artist page, iTunes freezes and starts allocating more memory indefinitely. I have to kill the process with task manager to recover.


Reproduction steps:

Navigate to any artist in Apple Music whose music is not downloaded locally (search bar with "In Apple Music" selected -> type in any artist -> Artist page)

Click an album to expand the song list

Double click a song


I don't really care to find a fix for my situation but it'd be nice to have this passed to a developer team somewhere.


Posted on Sep 27, 2019 5:37 PM

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25 replies

Oct 28, 2019 6:51 AM in response to specialK_olin

The only way i have been able to get around this is going to the store tab, clicking account, making it validate my credentials, then going back into browse and play music. I've had it work a few times and then later try to play and it pull all the memory again. I think it has something to do with losing authentication somewhere. Hope this temporarily helps some of you.

Oct 26, 2019 11:20 AM in response to fxaa

The first post was posted on September 27th and now I'm posting on October 26th. The issue has still not been resolved. Given that this problem happens with music that isn't downloaded, specifically Apple Music, it really is worth considering other streaming services at this point. I can't imagine having my memory leak every single day and not being annoyed into another streaming service for my desktop. I hope this gets resolved soon!

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Memory Leak on iTunes for Windows

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