Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch compass calibration

The compass on my Apple Watch series 5 is off by about 60 degrees. Is there a way to calibrate it?

Apple Watch

Posted on Sep 27, 2019 9:06 PM

Reply
Question marked as Best reply

Posted on Jan 24, 2020 2:50 PM

I may have a solution... I also get this regularly with my Series 5. Just wave your arm, with the watch on and the compass app active, in a wide figure 8 pattern a couple of times. Hasn’t failed on me yet. I remember doing this to my previous Android phones when the internal compass was out of whack.


Hope this helps!

25 replies
Question marked as Best reply

Jan 24, 2020 2:50 PM in response to rickfromomaha

I may have a solution... I also get this regularly with my Series 5. Just wave your arm, with the watch on and the compass app active, in a wide figure 8 pattern a couple of times. Hasn’t failed on me yet. I remember doing this to my previous Android phones when the internal compass was out of whack.


Hope this helps!

Nov 22, 2019 5:32 AM in response to rickfromomaha

I removed my Milanese band and held the phone without any band. The compass became perfectly accurate. Put the band back on and compass was off 90 degrees. For me the Milanese band is definitely the cause. Come on Apple Support at least notify people of the potential issue! I have had every iphone since the iphone 2. My first apple watch however. 800.00 watch and inaccurate compass, no dual notifications on watch and phone at same time and if you are hearing impaired that's an issue. Wakes you up at 3 am to tell you to stand and walk (really). Apples support answer is put it on silent mode. This means missing critical texts and Phone calls. How can you miss something so simple as to stop exercise remainders when you are asleep. As an exercise device apple watch 5 doesn't hold a candle to the fitbit it replaced versa now owned by Google so soon a perfect combo watch. Overall I love the watch. But it is mind boggling a software company can be this bad. Apple needs real support people and get back to being the industry leader in software and interfaces we all love.

Jan 27, 2020 11:44 AM in response to rickfromomaha

I was having the same issue. I have compass on for work as one of the face Complications. After much fruitless research and frustration I tried the following with success.


Went to Compass Settings and turned off true north.


Went back to compass and then turned my wrist over several times. Not to slow but not to fast. A deliberate wrist rotation. Pausing after each rotation to check the compass direction for a couple seconds.


That’s it. After a few rotations, maybe 7 times, the compass corrected itself. I observed the red shaded area, around North, get smaller and smaller each time. Through Google research I found this was an accuracy indicator.


The wrist rotation idea came from when I first got the watch and was playing with it while laying down. I noticed the compass direction would flip North to South with very little wrist movement.


Best of luck, hope that helps.

Dec 16, 2019 10:44 AM in response to sgt940

I have to agree. Some of these "little" issues are pretty sad and embarrassing for such a company as Apple to, not only make, but not rectify after months or years. We pay premium prices for Apple products, so tend to be a little more demanding. They're still great products, but at least fix the things that can be fixed. I had to laugh about getting the alert to "stand" in the middle of the night. I don't think so. I, too, am on-call most of the time, so turning the phone on night/silent mode is not an option. And, of course, the answer to the compass is to replace the more expensive wrist band. Sigh.

Dec 30, 2019 4:00 PM in response to tlegare

That’s the same problem that I started this thread with. I thought for a moment that it was fixed but the shifting orientation was close to correct for one time only, like a broken clock is correct twice per day. I’ve only used a silicone band, so that is not my issue. I still haven’t been offered a workable solution. If more people have this issue, I’m surprised that little has been made of it.

Jan 4, 2020 7:30 AM in response to tlegare

Followed all instructions and checked every setting several times.... finally took it back to the local Apple Store I got it from. Got an exact replacement (Series 5 44mm space gray aluminum with Cellular Nike edition) and the new watch works perfectly. Apple seems to have a hardware issue with some of these!

Apple Watch compass calibration

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.