how to set up a shortcut on my iphone to call a number

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Level 1

9 points

how to set up a shortcut on my iphone to call a number

I had a shortcut set up to call a number from my contacts. I tried using it today after upgrading from ios12 to 13.1 and it didn't work.

I then tried deleting and recreating the shortcut and now can't get the new shortcut to use the correct number.

The Contact i want to call has multiple phone number (work, home, mobile and gate - which opens the gate to their property) and I want to create a shortcut (called Gate) that calls the number which opens their gate.

When I create the new shortcut it lets me select the Contact but doesn't then give me the option to select which of the Contact's numbers I want to call. It just defaults to the first number, which is "work".

iPhone XS

Posted on Sep 28, 2019 8:48 AM

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Answer 1

keg55

Level 6

11,755 points

Sep 28, 2019 9:04 AM in response to ianl2956

When you press the + in Favorites to add a Favorite, then select the Contact you want to add - do you see a selection of Message, Call, Video, Mail with a dropdown arrow to the right of each? For Call, when you tap the dropdown arrow do you see all the phone numbers that were entered for that Contact?

I'm not seeing a default. I have Contacts with multiple numbers to call and I see each of these when I set them up in Favorites.

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Answer 2

ianl2956 Author

Level 1

9 points

Sep 28, 2019 12:34 PM in response to keg55

Keg55. Thanks for your reply. My Favourites works just like you describe.

However I’m trying to set up a shortcut using the Shortcuts app. Whenever I select the main contact it doesn’t then present me with the list of numbers held against that contract.

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Answer 3

keg55

Level 6

11,755 points

Sep 29, 2019 6:32 AM in response to ianl2956

I understand now what you're saying.

I haven't played around with the Shortcuts app much and don't have any shortcuts setup. But I did try what you're trying to do with it and I can't get it to let me select the phone number I want for a contact. It just lets me select a contact and that's it.

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Answer 4

ianl2956 Author

Level 1

9 points

Sep 29, 2019 8:33 AM in response to keg55

👍

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how to set up a shortcut on my iphone to call a number

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