Iphone 11 Pro Extreme lens flare

Still thinking if worth it traveling to the nearest Apple Store to show it to the genius bar. I still can't figure out if it's a real issue or something I have to accept because this iPhone is just the way it is. So frustrating.

Even reviewer's have the I Lens flare issues on the iPhone and Best Buy.

https://www.bestbuy.com/site/reviews/apple-iphone-11-pro-max-with-64gb-memory-cell-phone-unlocked-midnight-green/6223209?sort=MOST_RECENT

That's a great example, I think where the problem lies if there's a big contrast between the light and what you are filming on the iPhone. I noted in several those scenes, the camera really handled well because the light was balanced.

That's a great example, I think where the problem lies is there's a big contrast between the light and what you're filming on the iPhone. I noted in several of those scenes, the camera really handled well because the light was balanced.

https://youtu.be/N4RO3iscZA4

In this video, you have bright lights you have to deal with and you can't avoid, and the lens reflection is crazy.

thanks for sharing, I love the auditorium scenes, it really handled well for the low lite experience.

UPDATE: I went to the Apple store and I spoke with the Genius Bar. After testing the camera he told me that this is lens flare and it is just normal on every iPhone 11 pro and pro max especially when using the night mode.

Thus, he noticed a small scratch on the rear camera, which is a manufacturing defect, but it does not affect, in his opinion, the quality of the shots. He made some tests and he told me this is a cosmetic issue not a functional problem, and if you want to swap it you must ask your certified reseller (where I bought it) to replace it.

I bought this device only one week ago, do you think worth it do exchange a phone for a small little scratch on the camera, which do not affect (I think) the quality of the shots?

I wouldn’t exchange it and find myself with another issued device.

and what if it's a glass inherent issue? I read a lot of users reported scratches on the screen. Sapphire glass should be hard to get scratched, especially when using the phone with a cover and putting in the pocket not together with keys, coins etc.

I think with the iPhones we all know that we should protect your phones, and have cases so they don't get scratched. With that said, if there's a manufacturing defect replace it. I'm very upset about the camera issues, mines worse than most people, there's nothing I can do about it. How do your images compare to this, this is from my phone

https://youtu.be/HAUb-gKR34A

I think mine is far better, it does have lens flare but not so pronounced like yours. When did you buy the phone? maybe the first batches were worse idk. I have never questioned the importance of the cover when it comes to protect the screen but I never used a camera screen protector. I never thought of that. I don't like to think I must buy a tempered glass just because the screen, camera glass are so fragile. I wish I would have waited more before buying this phone.

I pre-ordered my iPhone so I got it and release date and then I had it replaced with the a refurbished one and then I had the lenses replaced. So I've just had bad luck, so maybe both of these are from first production but the problem is not solved, it's pretty horrible.

That's a shame, mines worse than that when I take a video. I wish there was a way that the software would adjust for that.

This is what I get with the camera.

https://youtu.be/HAUb-gKR34A

This is what I get with the video

https://youtu.be/N4RO3iscZA4

Here is a YouTube of the 11 Pro and Note 10+ making simultaneous shots and video. The images are framed side by side in the video for better comparison. There are two night shots. One at 3:25 and the other at 13:09. Overall, both cameras share the same defects with the 11 Pro demonstrating a few more artifacts.

https://www.youtube.com/watch?v=kgbz5KbIatI

That was really good, thanks for sharing. What I was interested in was the reflection of the lens when you had the sun in the background, it was much more pronounced with the iPhone. In addition, my wide-angle does have low light mode, I don't know why yours didn't. Thanks again, I enjoyed that.

I have been encountering the same issue. Massive lens flare and reversed images of light sources at night. Was just in the apple store there and they dismissed what I was saying. Mentioning they had never heard of it. After much complaining under duress they are changing the camera but I don’t think this will resolve the issue. Have people had this fixed by a camera swap or did it require a full phone exchange?

The store was very mean about it, so I wound up calling Apple. Apple sent me a refurbished phone but the refurbished phone had the same problems. I went back to the store because Apple said it would be easier and then they replace the lenses and I I have the same issue. I called Apple and they said they can't do anything more, I said I wanted a refund or a brand new phone exchange but they denied me. They said this is normal for the phone.

If Apple is willing to swap out your phone, it will be instant, it won't take a week.

If you are expecting different results from a replacement phone under the same conditions as the photo above, you will be disappointed as that is completely normal.

Estoy de acuerdo con usted, solo quieren reemplazar las lentes del teléfono. Desafortunadamente no tenía ningún teléfono para intercambiar cuando lo hice, así que me enviaron una renovación que no funcionó y reemplazaron las lentes, esto es lo que estoy obteniendo

https://youtu.be/HAUb-gKR34A

https://youtu.be/N4RO3iscZA4