Software glitch preventing software update

The software glitch that prevents you from restoring from backup is preventing me from installing the software that fixes the glitch because it won’t install without a full restore from the backup. iPhone 11pro Max

iPhone 11 Pro Max

Posted on Sep 28, 2019 4:05 PM

Reply
5 replies

Sep 28, 2019 4:18 PM in response to YesJESUS

Your question is completely unclear. Here are just two examples:


YesJESUS wrote:

The software glitch that prevents you from restoring from backup
  • There is no such "software glitch". Restoring from a backup works just fine.
  • However, there are circumstances where it is not possible to restore from a backup. One example is when you create the backup using a higher version of iOS than you are trying to restore to.


preventing me from installing the software that fixes the glitch

There is no "glitch".

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software glitch preventing software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.