You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 16 update fail

After trying to update to IOS 16 through Itunes, my Iphone 12 showed me the restore screen. Now is stuck in the "Preparing IPhone for software update". This was right after it finished backing up the phone. Can i get the back up back after the phone is updated? Will I lose everything? I'm desperate.

Posted on Sep 24, 2022 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2022 6:03 PM

Try restoring your phone and/or updating from a computer:


Update your iPhone or iPad - Apple Support


1 reply

IOS 16 update fail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.