I'm switching from iphone 10 to 11 pro and i keep receiving a message that i cannot restore because the back up was not compatible with the iphone that is being restored. Can anybody help please?
iPhone 11 Pro, iOS 13
If the iOS level on your 10 is higher than the iOS level on your 11, you will need to update the iOS on the 11 before you can restore the backup from the 10 to the 11. For example, your 10 may be current at iOS 13.3. But your new out of the box 11, may have come with iOS 13, but not iOS 13.3. You'll need to update the 11 to restore from the backup.
Read my reply. I believe the issue is the new phone is at a lower iOS level than the previous phone. You can restore a backup from a device running a lower iOS level to a new device. You cannot restore the backup of a device running a higher iOS level to a device with a lower iOS level.
After breaking my head looking and looking. I remembered that I updated a Beta Version so my iOS was 13.3.1 and that’s why didn’t let me do it. I removed the beta and I did it a back up of the iPhone without the beta version. I’ll do it tonight and will
let you know.
thank you !!!
When you signed on to load the beta software, you were instructed to make a backup at that time. This link explains what to do --> https://beta.apple.com/sp/betaprogram/unenroll#ios
Run software update on the older device and then back it up again.
It didn't occur to me to ask if you were using Beta software. Yes, you need to remove the beta from your iPhone.
Thank you my friend for the information. I also discovered that doesnt let me put the back up did today because the new iphone isnt updated in beta version that 13.3.1 that version hasn't come out yet. So in order to be able to do it i will need to put the new Iphone with that mentioned version and there i will be able to do it....im doing it rifght now, i Will let you know!
How do i remove it without loosing all the data?
You must update the iPhone to the latest version of iOS before it can be restored from this backup.
