Apple TV remote can't turn on device after updating to tvOS 13.

Just updated my Apple TV to tvOS 13. Now the remote no longer wakes or turns on the device.


The remote works fine if the AppleTV is already on. But it won't won't turn the AppleTV.


I can wake it using my iPhone as a remote.



Apple TV (4th generation)

Posted on Sep 28, 2019 9:31 PM

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Posted on Sep 29, 2019 8:57 AM

Rudegar nailed it. I was used to touching any key on the remote to get AppleTV to turn on. But that changed with tvOS 13. Now only menu and home will do that. Thanks, Rudegar.

10 replies

Nov 6, 2019 5:57 PM in response to SteveKer

For the last few weeks, this has been really annoying. I even spoke to an Apple Senior advisor who had no idea how to turn on the AppleTV except by the iPhone or iPad Remote app. He even promised to get back to me but didn't. I figured that a later update will fix it. Then I came here to the forum and there was the simple answer. Good grief!


Thanks Rudegar.

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Apple TV remote can't turn on device after updating to tvOS 13.

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