Apple TV loses connection to remote when it sleeps

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Level 1

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Apple TV loses connection to remote when it sleeps

Apple TV now loses connection to the remote every time it sleeps since tvOS 13. Is there a fix or do we have to wait for Apple to wake up and realize the issue?

Posted on Oct 9, 2019 8:05 AM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

139,836 points

Oct 9, 2019 1:20 PM in response to catchlite

Please use the Menu button on the Siri Remote, instead of the touch surface, to wake the device.

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Answer 2

catchlite Author

Level 1

9 points

Oct 9, 2019 1:36 PM in response to Urquhart1244

Ha! Thank you. Can’t believe I didn’t try that. Thanks again. I feel like a dummy for that. Be well.

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Answer 3

AnClar64

Level 1

4 points

Oct 15, 2019 2:44 PM in response to catchlite

I never thought to try that! Cool!

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Apple TV loses connection to remote when it sleeps

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