New 4K AppleTV remote will not turn LG tv on and off

I’m setting up a new 4k appleTV on my LG TV.

he remote controls the volume but will not turn the TV on or off.

Any ideas?

Posted on Jul 30, 2023 1:03 PM

Reply
Question marked as Best reply

Posted on Jul 30, 2023 4:28 PM

Verify that CEC has been activated on both devices. LG may use its own trade name for that (SimpLink).

For the Apple TV box: Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On

For the TV: See its manual.


Also note that the power button may need to be pressed down for slightly longer, to distinguish from accidental touching.

1 reply
Question marked as Best reply

Jul 30, 2023 4:28 PM in response to Aryadeva

Verify that CEC has been activated on both devices. LG may use its own trade name for that (SimpLink).

For the Apple TV box: Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On

For the TV: See its manual.


Also note that the power button may need to be pressed down for slightly longer, to distinguish from accidental touching.

New 4K AppleTV remote will not turn LG tv on and off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.