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Cannot preview anymore pdf files in files and in whatsapp in my iPhoneX after iOS 13 installation. Tried to update to iOS 13.1.1, but did not help. Viewing Instead File name and PDF structure file writing as per attached pic. Can open files only after saving to Adobe Acrobat Reader. Tried to reinstall Acrobat Reader, also did not help. It is so uncomfortable. Please help.
iPhone X
If you have any VIRTUALSPEECH app, delete the app. It crashes PDF files on iOS13.
If any other app are doing that, the only way to find is to send yourself a pdf attached to an e-mail, and open the e-mail in the iOS device that is not working.
When you see the attachment, some strange logo/brand will be on the PDF file ICON instead of a PDF letters or a Acrobat logo.
Find which installed app does have that logo. Delete the app, because probably some bug are messing PDF files on the new iOS.
Best regards.
M
If you have any VIRTUALSPEECH app, delete the app. It crashes PDF files on iOS13.
If any other app are doing that, the only way to find is to send yourself a pdf attached to an e-mail, and open the e-mail in the iOS device that is not working.
When you see the attachment, some strange logo/brand will be on the PDF file ICON instead of a PDF letters or a Acrobat logo.
Find which installed app does have that logo. Delete the app, because probably some bug are messing PDF files on the new iOS.
Best regards.
M
PDF is not working in all iPhone X mail and WhatsApp
i had the same problems and couldn’t open pdf files in WhatsApp neither mail... I had alibaba app installed so I read somewhere to delete it and I deleted the app and it started working fine . Try deleting some apps which u installed or even win zip and it might work
I have the same problem on my iPhone XS running iOS 13.1. I cannot view PDFs in either the mail or files app.
Thanks a lot, deleted both of them and it helped indeed!
No worries,
PDF viewing problem in iPhoneX after iOS 13 installation
