Since iOS 13 update. . JPG problem. Cannot Load Photo. There was an error loading this photo

Have you tried posting a picture from Photos app to Instagram? It works for me and I’m having the same issues as you are. This is a work around I discovered by accident. I’m also able to post pics regardless of jpeg name when I use Uplet. (3rd party app) It has to be an issue with iOS 13 and Instagram together. Maybe see if Instagram has a fix?

1. When I go to Instagram app on iPad and iPhone, I get an error message 'Can not Load Photo Try again later' when I'm trying to access photos in 'My Photo Stream'.
2. When I go to the Photo App, I select photos, but when I choose to share, Instagram App doesn't appear and there seems to be no way to select Instagram App. In the Other suggested Apps , Facebook and Messenger appear.
3. In the Instagram App and in Photo, it is selected that Photos are read and write for the Instagram App.
4. In the Photo App, I can select photos and put them into an Album I created prior to iOS 13 for Instagram Photos, which has about 10 photos. When I go to Instagram App and choose the Instagram Album, the only ones that will not give the 'Can Not Load Error' are photos that I had already posted to Instagram prior to iOS 13.
5. I have noticed that in the 'My Photo Stream' description on my iPhone and iPad, it says that the photos can be viewed and are not loaded onto your device, so does that mean they can only be uploaded from or edited on the device on which the photo was originally taken? On the device that I took the photo, I can upload pictures to Instagram if the photo is in the the 'Recent' album, but I will get the 'Can not load' error for that same photo when I select it from 'My Photo Stream'. Prior to the update, I was able to upload photos that appeared in 'My Photo Stream' from iPhone or iPad, didn't matter if I took the picture with that device.

13.2.3 out today. Appears to only partially address the issue:

• Addresses an issue where photos, links, and other attachments might not display in the Messages details view

Anyone run the update yet & find the wider issue to be resolved?

I am having the same issue. A large range of images that I uploaded via the webinterface cannot be edited on the iPhone.

Here is a set of observations, all after uploading the images via webinterface. importing them into the iPhone doesn't lead to the issue

1. Base image: NEF raw file:

• • convert to jpg with imagemagick CLI --> cannot edit
  • convert to jpg with imagemagick CLI, then open in e.g. GIMP and export as jpg, upload --> can edit
  • any image: download via phone, pull into files app and back to photos -> can edit
  • take "broken" image, edit in GIMP, upload --> can edit

Also, I have explored the EXIF data with both `identify` and `exiftool` (tools available on both macos and linux) and I couldn't find any metadata on these images that could warrant that the iOS devices cannot open them. While many values are different depending on the tool used to export the image, none seemed to predict what works and what doesn't.

OK I found a stable solution (for me)

1. rename to e.g. JPEG (not jpeg!).
2. change the file in a way that makes it *not* have the same hash as a file that was already uploaded to iCloud before!

if you take a file that doesn't work, download it and rename it to JPG JPEG jpg jpeg, uploading all of them, it won't work as it seems to always reuse the same file. This originally lead me to dismiss the file extension hypothesis. However, taking a defective file, renaming it to .JPEG and then rewriting just one field in the metadata (such as exiftool -copyright='contact ....@gmail.com' *.JPEG) solves it for me consistently. I just uploaded 5000 images of which more than half weren't editable. Now they all are.

I have been following this specific thread as I too started to experience issues editing most of my photos, I later found out that;

1. This only occurs to Live Photos, all other photo formats are editable.
2. It is possible to download the same photo from iCloud to Windows PC, but I will get a zip file which contains a JPG and a MOV of that photo, and still no option to access the Live features
3. Once I change the extension of that same downloaded file to jpeg, then send to phone again, it will lose the Live features and will end up like those other photo formats I have

Having a similar issue. Just upgraded to iphone 11pro and iOS13. After restoring from my back up in iCloud, I can’t edit any pictures, see any Live Photo’s, post photos to instagram, or send anywhere from the photos app, and most of my older photos are blurry when I try to look at them in the photo app (though I think this is because they are stored in a lower resolution on the phone instead of the cloud).

this is even happening with new pictures I take on the phone. Wildly frustrating. Any recommendations? Here is a picture of the error message I get when I click edit (took this pic less than an hour ago)

I have the same issue on my iPad running iPadOS. But it only happens for some of my photos. There seems to be no pattern as to which photos I can edit and ones I can't. All my photos are .jpg not .jpeg. Also if I Airdrop the same photo to my iPhone I can edit it. I don't get it. I tried copying all my photos again from my desktop back to iCloud and still have the same issue.

Hello. I’m having the same issue. All photos I have edited with any of my photo apps are not being accepted by Instagram. However, when I use the Uplet app - a 3rd party app that lets me upload multiple pics from my desktop, IG accepts them. I have a feeling the bug is a combination in IOS 13 and IG. It seems any pics edited even with correct jpeg tag are being rejected by IG. Facebook has no issues upload from my iPhone (cloud).

Ok. Weird. Try posting to IG from your Photos app! It works that way! This tells me the bug is most likely with IG!!! I know this is a hassle work around for those who add locations and tags but at least you can post again!

That is weird and somehow contradicts my findings. Instagram doesn’t seem to care if the pics are jpg or jpeg uploaded to the cloud. I saw this because the work around I mentioned previously, I’m able to get photos to post on Instagram with zero issues if I initiate the post from Photos.

I simply choose a photo and click the send to icon and pick Instagram. I’m not able to tag people or add location obviously and have to go on Instagram to make changes later. I’m a heavy poster - almost 10k post so this bug is very annoying and time consuming. Did you mention my experience with them? That could be a crucial component for their troubleshooting. Thanks.