Can Data From a Samsung Smart Switch Backup Be Restored to an iPhone XS Max?

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Can Data From a Samsung Smart Switch Backup Be Restored to an iPhone XS Max?

A month and a half ago, I purchased my first iPhone. I've been an Android user my entire life, and I've had the same 200GB microSD card for around ten years. Any time I changed to a new phone, I would simply pop in the same SD card. I knew going in that iPhones don't have expandable storage, but I've been hitting a brick wall trying to transfer my text messages and apparently so has everyone else. The folks at the Genius Bar, Best Buy, Samsung Telephone Support, Apple Online Support, AT&T support... 'Move to iOS' didn't work... I have what I think might be 'OTG' cables but when I connect the phones nothing happens. I caved and bought one of those paid phone switch programs: still didn't work. Finally I was able to get everything backed up to my Mac using SmartSwitch, but has anyone been able to move data from a SmartSwitch backup to an iPhone? Thanks!

iPhone XS

Posted on Sep 29, 2019 5:33 PM

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Answer 1

Sep 29, 2019 6:13 PM in response to LittleWhovian

Samsung doesn’t use plain Vanilla Android.

They alter it, skin it and use proprietary apps for messaging, web browsing and messages.

It’s possible these changes to Android are interfering with Apple’s app to move stuff over.

I’ve successfully used move to iOS and Google’s version on Pixel devices to transfer stuff both ways.

Im not sure if you go to the Google play store download the Google Messages app, see if your text show up in it and try again.

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Answer 2

Sep 29, 2019 6:22 PM in response to Johnathan Burger

Thank you! Admittedly, I didn't know there was a standalone Google Messages app, although that's not surprising.

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Answer 3

SravanKrA

Level 10

432,590 points

Sep 29, 2019 5:37 PM in response to LittleWhovian

You may --> Move from Android to iPhone, iPad, or iPod touch - Apple ...

Here's what gets transferred: contacts, message history, camera photos and videos, web bookmarks, mail accounts, and calendars. If they're available on both Google Play and the App Store, some of your free apps will also transfer. After the transfer completes, you can download any free apps that were matched from the App Store.

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Answer 4

Sep 29, 2019 5:58 PM in response to SravanKrA

Hi! Thank you so much for your reply, but I already tried 'Move to iOS'. It didn't work for me. At first I thought it was me and I was doing something wrong, which is why I went over to the Apple store for help. 3 hours later, they weren't able to get it to work either. They said the feature is being phased out, but I'm not sure if that's actually true or they were as frustrated as I was...

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Answer 5

Sep 29, 2019 6:35 PM in response to Johnathan Burger

I've just downloaded it and this is nifty! I wish I'd known about this back when I had an Android; I prefer it to the default Samsung app. Now I just need to figure out how to move these texts over from this app; I can't use Move to iOS because my phone has been set up and that only appears when the phone is in setup mode. Hopefully this will cooperate with me.

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Answer 6

Sep 29, 2019 6:25 PM in response to LittleWhovian

It’s the default messaging app for Android Pixel devices.

All the carriers and a few other manufacturers have their own version of the messaging app in Android.

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Answer 7

Sep 29, 2019 6:48 PM in response to LittleWhovian

Well, you can always wipe your iPhone and try again.

Backup before you do that of course.

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Can Data From a Samsung Smart Switch Backup Be Restored to an iPhone XS Max?

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