Camera flash not working properly

Hey Philg, I figured it out! It was about to drive me crazy. So it seems that Apple has basically added a secret menu to the camera. When you’re on your camera screen, right above the shutter button you see Slo-mo ~ Video ~ Photo ~ Portrait ~ Etc.....If you ever so slightly swipe up on those options a whole new menu pops up...and you’ll see flash as the first option, from there you can turn off ‘Auto Flash’.....Took me a while of toying with it but I’m glad I figured it out. Hope that helps.

This still doesn’t work for me. Flash automatically turns off in certain lighting. How can I make flash stay on? If I press flash on it still doesn’t work I’m so annoyed.

So it seems that Apple has basically added a secret menu to the camera. When you’re on your camera screen, right above the shutter button you see Slo-mo ~ Video ~ Photo ~ Portrait ~ Etc.....If you ever so slightly swipe up on those options a whole new menu pops up...and you’ll see flash as the first option, from there you can turn off ‘Auto Flash’.....Took me a while of toying with it but I’m glad I figured it out. Hope that helps.

Hi there philg1824,

Thank you for using the Apple Support Communities! It's my understanding that you have a concern about using flash to take pictures on your iPhone 11 Pro Max.

I can confirm, what you are describing is expected behavior for iPhone 11, and iPhone 11 Pro. To adjust the options, such as flash, Live Photos, timer, and more, you would tap on the arrow at the top of your preview screen to reveal the menu of options.

Learn more about the camera features here: iPhone 11 and iPhone 11 Pro camera features - Apple Support.

Take care.

same thing for me. also i can’t use my flash whatsoever with a camera. the picture lags really bad on snapchat and then on the normal iphone camera it shows the “picture taken” animation but it doesn’t record the picture. same issue with videos. i’ve tried restarting my phone and such. i think it’s just a software glitch.

philg1824,

Thanks for the update.

It may have something to do with your Camera settings. Let's navigate to Settings > Camera > Preserve Settings: Use the camera settings on iPhone - Apple Support. Do you have Camera Mode or Creative Controls turned on? If so, this would cause your Camera app to open to the same setting you used previously. Meaning, if you enabled flash on the last use, the next time you open Camera, flash will show it is on again.

If you feel this is not what is causing the behavior, try restarting your device Restart your iPhone, iPad, or iPod touch - Apple Support, and making sure your iOS is up to date on the latest version of iOS 13: Update your iPhone, iPad, or iPod touch - Apple Support.

Feel free to reach out for additional support using this link: Contact - Official Apple Support, as there may be more options available to help confirm this behavior on your device.

Take care.

philg1824,

I appreciate the time you set aside to work with me via Apple Support Communities.

If you continue to experience this behavior, I would like for you to reach out for additional support using this link instead: Contact - Official Apple Support, as there may be more options available to help confirm this behavior on your device.

Kindest regards!

How do I solve this for video then?

I do not see any arrow on the top of the preview screen!

Thank you so much for this thread lol, I had to send some photos for work related purposes and flash was a necessity! Drove me crazy as well!