You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

philg1824 Author

Level 1

47 points

Camera flash not working properly

I have an iphone 11 Pro max.

On Saturday evening when tried to I turn on Flash and pressed the Flashicon in the top left, whilst on photo mode, it lost the cross through it and remained white and the flash did not flash, When I expanded the menu and used the Flash option which appears at the bottom of the screen, it did work.

Sunday evening, I tried again and the top left flash icon went yellow and the flash worked.

This morning, it is back to functioning as it did Saturday, ie the cross through the flash disappears, it remains white and the flash does not function, Has anyone else had this occur,

I am sure it is a bug and will be resolved in due course of time.

[Re-Titled by Moderator]

iPhone 11 Pro Max

Posted on Sep 29, 2019 11:01 PM

Top-ranking reply

cali197

Level 1

14 points

Posted on Nov 13, 2019 12:02 AM

Hey Philg, I figured it out! It was about to drive me crazy. So it seems that Apple has basically added a secret menu to the camera. When you’re on your camera screen, right above the shutter button you see Slo-mo ~ Video ~ Photo ~ Portrait ~ Etc.....If you ever so slightly swipe up on those options a whole new menu pops up...and you’ll see flash as the first option, from there you can turn off ‘Auto Flash’.....Took me a while of toying with it but I’m glad I figured it out. Hope that helps.

View in context

Camera flash not working properly

Similar questions