Possible problem with seamless playback / gapless playback in iOS 13.1.1

I didn't hear this in iOS 13, but I'm definitely experiencing gaps in the playback of music within the native music app in iOS 13.1.1. There is a small gap between each track, which is quite jarring when listening to mix-albums. Is anyone else experiencing this? I've attempted to remedy by switching my phone off and on again, to no avail. Suggestions on how to resolve this are most welcome - thanks!

iPhone XS

Posted on Sep 30, 2019 8:32 AM

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21 replies

Oct 1, 2019 7:48 AM in response to drawtheline

I don't think downgrading is possible if you're not some kind of elevated user unfortunately. To get the call, I went through the standard support routine of IM-ing an assistant from the support website, who then transferred me over to a technical specialist who ended up scheduling a call with me and member of the Irish support desk. I went through everything again, and apparently after my support person consulted with their local engineering team, it was messaged back that the exhibited behaviour was 'expected'. I respectfully disagreed with the evaluation, but was told that I could not have this issue elevated as a defect. Instead, I was instructed to fill in the feedback form found here: https://www.apple.com/feedback/iphone.html


I filled it in as a bug report against iOS. You can decide how you want to approach this; I would fill out the bug-report form either way but the issue may end up with more gravitas if you too go down the route of talking to someone. I found a guy on Twitter who is having the exact same issue too (I won't put his username here), but assuming he is not one of the other respondents in this thread, there are at least 4 of us.

Sep 30, 2019 9:11 AM in response to ABSG

I was just going to start a new thread about this. I had no problem in iOS 12 but now when I'm listening to a gapless album (like a concert, etc.) there are gaps between songs. Just as an aside I am manually syncing music to my iPhone via iTunes (not from Apple Music) and the albums in question playback no problem within iTunes. I am running an iPhone XS 512GB on iOS 13.1.1.

Oct 19, 2019 6:33 PM in response to ABSG

I have the same problem. Just noticed during the last two or three weeks. I've had to go back, delete, and re-rip CDs by joining tracks, but I should not have to this after years and years of seemless playback. The gapless playback was my primary reason for choosing Apple. If they can't fix this, I don't know what I'll do. The most recent iPhone update, which I downloaded this evening, did not fix it. Are you listening, Apple?

Sep 30, 2019 12:49 PM in response to drawtheline

I'm glad I'm not crazy. This started for me after updating to iOS 13.1, and the 13.1.1 update gave me hope it would be fixed, but no such luck. I also have an iPhone Xs and I sync my music files using iTunes on my PC. I know others have submitted this problem to the Feedback Assistant, and I did last week, though I didn't call it "gapless playback". I'll submit again today.

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Possible problem with seamless playback / gapless playback in iOS 13.1.1

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