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Level 1

18 points

iPhone 11 Pro flash modes missing

I have an iPhone 11 Pro running ios 13.1.1. In the Camera app if I click on the flash icon in the top left it just disables the flash and changes the flash icon to have a slash through it. Clicking again on the flash icon (now with the slash through it) enables the flash and removes the slash in the icon.

In all other iPhones I have used, including an iPhone XS running ios 13.1.1, clicking on the flash icon brings a choice of flash modes: Auto / On / Off.

I called Apple Support about this and they suggested to Restore the factory settings of the phone. I don't want to take this drastic action now since I don't want to have to redo all of the settings I have changed. I'm also not convinced that it will fix the problem.

Does anyone else have an iPhone 11 or 11 Pro that can tell me what they see when they click on the flash icon in the Camera app?

Any suggestions for how to get the selection of flash modes to display?

iPhone 11 Pro

Posted on Sep 30, 2019 8:54 AM

Best reply

Momx4girls1boy

Level 1

14 points

Posted on Oct 9, 2019 9:06 AM

Flash is there but requires an extra step. I am on version iOS 13.1.2 so I’m surprised Apple Support did not know this Information.

You need to tap on the arrow in the middle of the screen when in camera.
at bottom you’ll seen flash symbol, click on it. This is where you can make change to Auto, On, Off.

This is an extra step which is silly. Hopefully they will change to the old way so the quick change can occur and you don’t miss the moment.

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iPhone 11 Pro flash modes missing

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