error code 4010 why does it keep showing

Hello,

Since I want to restore my iPhone SE, I have the same message who tell me that iTunes can't restore my phone, error 4010.

So I tried many things to fix this f*cking error, and the last thing I've do solved my problem.

I've just disconnect my Apple account on iTunes and retry the restoration, and at this moment, the process ended successfully!

I hope my answer will help you!

PS: Sorry for my roughly English, I'm French! ^^

I was having this problem while attempting to restore a prehistoric iPad 2 on Windows 10 pro. Due to this thread I tried turning off my private and public firewalls, to no avail. It did eventually work when I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection. I'm unsure which of those additional three did the trick, but it did work.

The first time I tried turning off firewall and antivirus it didn’t work. Then I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection and it worked. All of those settings were in the windows 10 “windows security” settings under two tabs, firewall and network protections, and virus and threat protections.

Yes, that makes sense. The Windows Store iTunes is just for managing music, it doesn’t have the drivers needed for communicating with iOS devices. While you can install the drivers separately, it is easier just to install the version directly from Apple.

It is 12th of December 2019 at the time of writing this. I was not able to use macOs High Sierra anymore to factory reset iPhone 6S Plus in DFU mode. I had to upgrade my macbook pro laptop macOS to Maverics in order to bypass error 4010. I was not successful using Windows 10 Home either.

AppStore of macOS High Sierra did not offer any updates for iTunes. AppStore did not initially provide any updates for iTunes just after upgrading to Maverics was complete either. I plugged in my genuine Apple Lightning to USB cable to my iPhone 6S Plus phone while iTunes application was open on macOS Maverics. At this point iTunes gave me an information box that the iTunes application needs to download updates. I assume updates for iTunes application itself because it closed and relaunched after completing the download. There was a brief "validating with Apple" style of information on top part of the iTunes application displayed at the point of process where the error 4010 had previously jumped in.

My conclusion is that error code 4010 could also be interpreted as "Unfortunatelly you seem to be one of our customers prone to drag down the speed of information technology development. We want you to buy all of our latest models of equipment at least every second year - with happy face of course."

I do not know which I would be more pleased. To see the second coming of Jesus or Steve Jobs raising from the dead.

You were right, just disabling windows firewall during the updated solved the issue,

Still updating but it started process and progress bar is moving along as the itunes shows same progress.

Will update when finished

I was having this problem while attempting to restore a prehistoric iPad 2 on Windows 10 pro. Due to this thread I tried turning off my private and public firewalls, to no avail. It did eventually work when I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection. I'm unsure which of those additional three did the trick, but it did work.

I had this problem too... try a new/good sync cable? that worked for me...

Update*

I wound up taking my phone to a service provider near me. I was told that it was hardware related so my warranty covered it. Apple shipped me a new phone. I wish I could give more info to help somebody but I can’t.

Well then turn off your windows firewall and try it again windows firewall and antivirus sometimes doesn’t play well with Apple. Please don’t be snippy about it I don’t work for Apple ad I help you people out of kindness without a dog in the fight lol. a lot of folks have been helped by my advice so take what you can use and leave the rest.

i tunred off my firewealls and had to keep restarting my whole computer just because itunes is weird on windows 10. took 5 tires but it worked for me. (error 4010 on ipad 2 64gb) i bought it second hand it was itunes locked

[Email Edited by Moderator]

I struggled with this for several days. I attempted changing firewall settings, swapping out usb-c cables, deleting iTunes cache, and reinstalling iTunes entirely. All failed.

What finally worked for me was to restore my Apple TV using another computer. I simply used my wife’s desktop, and the iTunes restore function worked the first time.

Disabling my firewall and Defender AntiVirus was also not solving the problem for me. I was about to give up and decided to uninstall the iTunes Windows 10 Store App (through Add or Remove Programs) and downloaded and installed iTunes for Windows available from the Apple - Support - Downloads page: https://support.apple.com/nl_NL/downloads/itunes

Hi, since you don't tell which itunes platform do you use, I'm telling my solution to errorcodes 4010,4017,(-18),75.

I deleted and reinstalled itunes on Win10, after I did that, my iphone8 got updated.

Don't deactivate the firewall, which means putting the system at risk.

You need to turn your windows firewalls off they don’t play well with apple products it’s oil and water they don’t mix. Also make sure you are using a genuine apple cable it matters