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error code 4010 why does it keep showing

error code 4010 keeps popping up when I am going to restore it on iTunes pls help it says an unkown error 4010 iPhone could not be restored


iPhone 8 Plus

Posted on Oct 1, 2019 6:31 AM

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Question marked as Best reply

Posted on Oct 16, 2019 5:28 PM

Apparently the only Apple employee that knows what error code 4010 is the person who created it. My support person has been trying for a long time now and I'm having trouble finding a direct answer on the internet. If you see an error in iTunes on your Mac or PC is no help with error 4010. People should not be directed to that page.

62 replies

Jan 17, 2020 1:09 PM in response to Brecramur

I was having this problem while attempting to restore a prehistoric iPad 2 on Windows 10 pro. Due to this thread I tried turning off my private and public firewalls, to no avail. It did eventually work when I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection. I'm unsure which of those additional three did the trick, but it did work.

Apr 7, 2020 6:32 AM in response to khovanets

The problem started when I tried to install the new iOS. Already tried restoring the phone with all antivirus and firewall protections turned off. Must try finding another computer. Was going to try with my old Dell, but it's too old, I'm unable to upgrade iTunes without the computer freezing up. Thanks for your suggestions.

Apr 7, 2020 6:47 AM in response to kIckLeft

The first time I tried turning off firewall and antivirus it didn’t work. Then I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection and it worked. All of those settings were in the windows 10 “windows security” settings under two tabs, firewall and network protections, and virus and threat protections.

May 13, 2020 12:16 PM in response to Brecramur

Hey, i had this error as well.

After hours of searching for a solution and found nothing i just tried something simple which at least worked for me.

At the begging when i was getting this error i had downloaded itunes from microsoft store.

Then i decided to test out downloading itunes from a random internet page and that solved the problem for me!

Jun 25, 2020 1:15 AM in response to Brecramur

Hi, I literally went through every possible solution suggested in this thread. Uninstall/reinstall itunes, turn off firewall, update Windows... to no avail. The only solution that worked for me was to Google "unlock ipad without itunes". There are a bunch of (predominantly Chinese) companies that do this for you, but I could not find one that was free. The lowest price I could find was for £25 (29USD). Someone with more patience may find a cheaper and/or free software - if so, do reply here for the next person. All I can say is that it took about 10 minutes and worked a treat. I would leave the name of the company here, but wouldn't want peeps to think is a fake review.

Jul 9, 2020 6:19 AM in response to jjaime12

jjaime12 wrote:

So having this error its really annoying that the company who created a great device has so many restrictions on this. Error 4010 is brick error meaning that it might not even work i hate this so much

If you had taken the time to read the thread you posted to you would know that this error shows a problem with your computer’s USB port or software driver. And solutions are included in the thread.

Jul 24, 2020 1:19 PM in response to Brecramur

I ran into this when trying to DFU an iPhone 6 Plus, and thought for a minute that I'd bricked the **** thing.

In order to get a restore to successfully run, I had to disable not only Windows 'security', but also my 3rd party antivirus (BitDefender). Once all that was shut down, the restore finally ran successfully.

Now we'll see if a DFU reset will make it quit eating battery even in Airplane mode...

error code 4010 why does it keep showing

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