error code 4010 why does it keep showing

I was having this problem while attempting to restore a prehistoric iPad 2 on Windows 10 pro. Due to this thread I tried turning off my private and public firewalls, to no avail. It did eventually work when I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection. I'm unsure which of those additional three did the trick, but it did work.

The problem started when I tried to install the new iOS. Already tried restoring the phone with all antivirus and firewall protections turned off. Must try finding another computer. Was going to try with my old Dell, but it's too old, I'm unable to upgrade iTunes without the computer freezing up. Thanks for your suggestions.

The first time I tried turning off firewall and antivirus it didn’t work. Then I turned off domain firewall, private and public firewall, real-time and cloud-delivered antivirus protection and it worked. All of those settings were in the windows 10 “windows security” settings under two tabs, firewall and network protections, and virus and threat protections.

Thanks for all the suggestions. I had a friend with an Apple computer try to restore my phone for me and it worked on the second try. Was able to restore the back files without issue. iPhone's working as it did before. Problem solved! Cheers!

i tunred off my firewealls and had to keep restarting my whole computer just because itunes is weird on windows 10. took 5 tires but it worked for me. (error 4010 on ipad 2 64gb) i bought it second hand it was itunes locked

[Email Edited by Moderator]

Hey, i had this error as well.

After hours of searching for a solution and found nothing i just tried something simple which at least worked for me.

At the begging when i was getting this error i had downloaded itunes from microsoft store.

Then i decided to test out downloading itunes from a random internet page and that solved the problem for me!

Hi, I literally went through every possible solution suggested in this thread. Uninstall/reinstall itunes, turn off firewall, update Windows... to no avail. The only solution that worked for me was to Google "unlock ipad without itunes". There are a bunch of (predominantly Chinese) companies that do this for you, but I could not find one that was free. The lowest price I could find was for £25 (29USD). Someone with more patience may find a cheaper and/or free software - if so, do reply here for the next person. All I can say is that it took about 10 minutes and worked a treat. I would leave the name of the company here, but wouldn't want peeps to think is a fake review.

I just fixed it by trying over and over and over until the loading bar went further then before. Then it failed again so I figured I had some progress and kept trying. It finally restored after about 5 hours of trying.

I struggled with this for several days. I attempted changing firewall settings, swapping out usb-c cables, deleting iTunes cache, and reinstalling iTunes entirely. All failed.

What finally worked for me was to restore my Apple TV using another computer. I simply used my wife’s desktop, and the iTunes restore function worked the first time.

So having this error its really annoying that the company who created a great device has so many restrictions on this. Error 4010 is brick error meaning that it might not even work i hate this so much

jjaime12 wrote:

So having this error its really annoying that the company who created a great device has so many restrictions on this. Error 4010 is brick error meaning that it might not even work i hate this so much

If you had taken the time to read the thread you posted to you would know that this error shows a problem with your computer’s USB port or software driver. And solutions are included in the thread.

Yes, that makes sense. The Windows Store iTunes is just for managing music, it doesn’t have the drivers needed for communicating with iOS devices. While you can install the drivers separately, it is easier just to install the version directly from Apple.

I ran into this when trying to DFU an iPhone 6 Plus, and thought for a minute that I'd bricked the **** thing.

In order to get a restore to successfully run, I had to disable not only Windows 'security', but also my 3rd party antivirus (BitDefender). Once all that was shut down, the restore finally ran successfully.

Now we'll see if a DFU reset will make it quit eating battery even in Airplane mode...

I'm having the same problem: I the phone got stuck on updating a long time ago and each time I try to update it by iTunes it downloads all, prepares the phone and then when it's supposed to update it I get error 4010 and the phone disappears from iTunes.

And it's not the firewall or antivirus, I checked that option.

Hi, since you don't tell which itunes platform do you use, I'm telling my solution to errorcodes 4010,4017,(-18),75.

I deleted and reinstalled itunes on Win10, after I did that, my iphone8 got updated.

Don't deactivate the firewall, which means putting the system at risk.