Updated iPhone XR to iso 13.1.2 and applecarplay won't show apple maps or google maps on Acura 2018 max screen

I updated my iPhone XR to iso 13.1.2 and when using CarPlay in my 2018 Acura MDX, the maps from Apple and google will not display on my car's display screen like it did before when I am using it. I can hear the map lady for either map app saying the instructions using my car's Bluetooth, but it isn't showing the map on the car's display screen like it should. It just keeps the normal CarPlay screen up and doesn't change to showing the map app like it should and did before the update.


Has a software update been sent to Acura yet? I know with phone updates the car makers have to get a software update as well for the cars sometimes. I need this to work and show the map on the car's display!

Posted on Oct 2, 2019 7:00 AM

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Oct 4, 2019 9:00 AM in response to Feliciabg

Hey Feliciabg,


Thanks for using Apple Support Communities! I understand you're not seeing the map appear on your car display when using CarPlay and Apple Maps. I definitely depend on my turn by turn directions, and being able to see the map, so certainly understand how important it is to get this resolved.


You mentioned you may need an update from the car manufacturer. This may be the case, we do have some other steps to work through to resolve this. If these steps do not help, reaching out to the vehicle manufacturer would be a great next step.


You can find those steps under "Get help" here:


How to use CarPlay with your iPhone


Thanks again, and have a great day!

Oct 14, 2019 9:42 AM in response to brenden dv

I am also having problems with Google Maps after upgrading to iOS 13.1.2 with Google Maps via Carplay in my Subaru Outback.


I can bring up Google Maps, and he screen shows where I am, and the voice tells me where to turn, but the route is not displayed and the upcoming turn information does not display.


Google maps was working fine the day before the upgrade to 13.1.2 was pushed to my phone. The problem began the next time I tried to use Google maps after the upgrade.


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Updated iPhone XR to iso 13.1.2 and applecarplay won't show apple maps or google maps on Acura 2018 max screen

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