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EJCT365 Author

Level 1

9 points

Issue with USB-C Docks and Ethernet ports not working

I have this MacBook Pro 2018 and its having issues with 3 different docking stations. They have all been USB-C ones. They charge the MacBook fine and the other peripherals do work. The problem is that the ethernet will not work in all 3 of them. I have tried 2 Belkin Express Docks and I just bought a Henge Stone USB-C dock and it has the same problem. The weird thing is that I have a StarTech DKT30CHVW USB-C Multiport Adapter and the ethernet works fine on that.

Anyone have an idea on what is wrong with the MacBook that it wont identify the Ethernet ports on all 3 docks?

Posted on Oct 2, 2019 7:14 AM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,201 points

Posted on Oct 2, 2019 8:35 AM

If the Dock requires a Driver for its Ethernet ports, you may have to use:

System preferences > Network ...

... to ADD [+] an interface to the list in the left-side box before it can be set up and used.

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Issue with USB-C Docks and Ethernet ports not working

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