You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just recently bought an Apple Watch series 5 and when the watch face is exposed to direct sunlight the screen starts flashing on and off. I have the always on mode turned on and the watch will auto-dim. Not sure why this is happening and would like to fix it if possible. Any thoughts?
Apple Watch
Hi Chips,
I realise it is not ideal but is it possible for you to upload a video to iCloud, Google Drive, Dropbox, YouTube, etc. and provide a link to show what the issue is?
Additionally, just a few related questions:
Unfortunately the possible causes are still fairly broad at this point - it is entirely possible you are having issues with the ambient light sensor, or it could be related to operating temperature, etc. I would also suggest biting the bullet and doing a pair and unpair and a clean set up of your watch just to eliminate setup/connectivity as potential factors.
That. Is. Bullocks. The display in Series 4 is the same exact display. It’s the display controller which is different, and which allows the Series 5 to reduce its refresh rate to about 1Hz for Always On. But the flashing issues are not caused by this controller, or by Always On for that matter. To add to this, the flashing isn’t occurring at frequencies anywhere near 1Hz. If anything, the flashing is quite irregular. The sensor that really is causing the problem is the Ambient Light Sensor, and that hasn’t changed at all since the Series 4. Judging by the last post before mine, even the Series 6 has the very same Ambient Light Sensor as the previous two generations.
I have the same problem and with new watchOS 7 this is happening more frequently.
WatchOS 7 also makes my watch un-responding at least 2-3 times in a day.
I don't know anybody posted fix for that but I am still having this problem and looking for solution.
Reset your Watch by pressing in the crown and side button until you see the Apple logo, then release both.
I have the same problem. I just freaked out a little. Light sensor overload?
I have the same problem. Will the update solve the problem?
Unfortunately same problem with my Watch series 5. When direct sunlight hit the sensor the screen is flickering :/
Same issue here.
many fix for this? Camera can’t quite pick it up but it is full screen.
I’ve experienced this same problem and searched it on the internet and came across your post. Have you found a cause or solution?
This just happened to me - https://www.youtube.com/watch?v=huosXQptBSk
I also have the same problem. Has anyone found a solution, but more importantly is it a software or hardware issue??
Same problem as well. I just turn off the Always On and it fixed it. Then when the sun isn't so bright, I turn it back on. If enough people report it on here, maybe a new update will fix it.
I have the same issue.
Hope Apple is going to do something about it...
Same issue, I just found it out and pretty annoying. Openning a case with apple now.
Did anyone else get any further information about this issue?
Thanks a lot!
David
I had the same problem here. When it’s in direct sunlight it starts flashing on and off, but then when I cover the screen with my other hand it stops.
I just got my watch 3 days ago and started to notice this issue as well
Apple Watch screen flashing in direct sunlight.
